Why people hate repeating themselves: The psychology of contact centres. There are few phrases in customer service that can change the emotional temperature of a conversation as quickly as: “Can you explain the issue again?” It sounds harmless and sometimes it is even necessary. Yet for the customer, the request can feel like far more…
Gaza’s Health Ministry reports rising casualties amid escalated Israeli attacks, with victims trapped under rubble. Published On 29 Aug 202629 Aug 2026 Several people have been wounded in an Israeli strike on a medical warehouse inside a hospital compound in central Gaza, while separate attacks killed two people elsewhere in the Strip. The Israeli drone…
Rescue teams were searching for hundreds of missing people along the Nepal-China border Thursday after a catastrophic, deadly torrent of floods and mud swept through several communities a day earlier following a glacial collapse. The head of Nepal’s tourism board told CBS News Thursday that 65 U.S. nationals were among those missing in the wake…
INFOGRAPHIC/EYEWITNESS MEDIA. By PATRICK MAYOYO Wealth in 2026 is no longer simply a measure of money in the bank. It is a reflection of technological power, global business empires, political influence, royal heritage, sporting fame and ownership of some of the world’s most valuable assets. From Silicon Valley to royal palaces, luxury estates and private…
Ulaanbaatar, Mongolia — The UN today awarded three new World Restoration Flagships in Brazil, the Sahel region, and the Kingdom of Saudi Arabia. The initiatives are strengthening landscape productivity by restoring degraded ecosystems in regions facing drought, desertification, and climate change. Jointly led by the UN Environment Programme (UNEP) and the Food and Agriculture Organization…
A federal judge in Texas struck down a 2023 state law Tuesday that sought to restrict drag shows, ruling it was unconstitutional. U.S. District Judge David Hittner, a Reagan appointee, said the measure, known as Texas Senate Bill 12, improperly restricted speech, violating the First Amendment of the Constitution. The ruling prevents state Attorney General…
Authorities have begun helicopter evacuations in Peru’s Arequipa region after heavy rains and landslides destroyed sections of the Southern Coastal Highway, leaving dozens of people and vehicles stranded for six days. Published On 22 Aug 202622 Aug 2026 Click here to share on social media share-nodes Share googleAdd Al Jazeera on Googleinfo
IE 11 is not supported. For an optimal experience visit our site on another browser. Now Playing Plane crash near remote radar site in Alaska kills 8 people 03:13 UP NEXT Pennsylvania teen and his mother charged in stabbing death of college student 01:41 Defense rests its case in Lindsay Clancy murder trial 05:02 Severe…
A helicopter taking tourists on a safari crashed Wednesday in a remote part of northern Kenya, killing all seven people on board — six passengers and the pilot. Five Americans were among those killed in the crash, the U.S. State Department confirmed in a statement to CBS News. They included a Florida-based Telemundo TV station…
Japan’s Meteorological Agency said the most recent deluge was brought by warm, humid air flowing into the country’s east that combined with cold air above to make atmospheric conditions extremely unstable. The rains are expected to last through late on Friday. “This case was an extremely unusual situation, even by Japan’s historical weather standards,” Chiba…
