Hair found in Nancy Guthrie’s home in Arizona is not linked to any potential suspects in her disappearance, federal law enforcement officials said Thursday. In a brief statement, the FBI’s Phoenix office said that “all hair had been resolved and it does not point to a suspect” in the investigation. The FBI declined to comment…
Rio de Janeiro, Brazil — For decades, South Africa has been at the epicentre of the global HIV epidemic. Today, it is becoming the testing ground for what many scientists believe could be the most important advance in HIV prevention since daily pre-exposure prophylaxis (PrEP): a twice-yearly injection that has shown almost complete protection against…
A dedicated customer service management system is invaluable. (Image source: 123RF) There is a saying that customers may forget what you sold them, but they never forget how you made them feel. In today’s competitive business environment, products can be copied, prices can be matched and technology evolves rapidly. Exceptional customer service, however, remains one…
Warning: This story includes descriptions of sexual assault that some readers will find disturbing. A companion essay to Al Jazeera’s Bodies of Evidence: Israel’s Darkest Weapon, directed and executive produced by Awad Joumaa. He was in the next room. The walls were thin. The door between the rooms was open. He could hear everything. In…
Joel Chacko, executive head of cloud services at Vodacom Business South African organisations have largely embraced cloud computing, but industry experts argue that the real challenge is no longer whether to adopt cloud technologies – it is how to manage them to deliver measurable business value. This shift is occurring as organisations increasingly adopt hybrid…
In the world of AI voice technology, the difference between a satisfied customer and a frustrated hang-up is measured in milliseconds. While the global hype focuses on the brilliance of large language models, the real test for South African organisations is whether their telephony infrastructure can keep up with the natural rhythm of human speech….
President Donald Trump is defending remarks from earlier this week when he said he wasn’t factoring in Americans’ financial situation amid efforts to negotiate an end to the Iran war. Subscribe to read this story ad-free Get unlimited access to ad-free articles and exclusive content. “That’s a perfect statement, I’d make it again,” Trump told…
Mooketsi Mocumi, strategic communications and corporate affairs adviser. South Africa now has something the telecommunications sector has long called for: a costed, structured roadmap to achieve universal, meaningful connectivity. The proposed investment of roughly R142 billion to deliver 100Mbps broadband to all households by 2035 is ambitious, necessary and overdue. But the most important question…
South African mining doesn’t lack strategy or plans. In many operations, it doesn’t even lack demand. What it lacks, increasingly, is consistent execution. That was the clearest thread to emerge from a recent Workday and TechCentral roundtable event with mining leaders across the C-suite. With gold and PGMs in a strong pricing cycle, the conversation…
President Trump told CBS News Tuesday morning that he is not ready “quite yet” to remove U.S. assets as part of efforts to force Iran to reopen the Strait of Hormuz, despite a Truth Social post suggesting allies need to do it themselves. In a phone call, Mr. Trump reiterated his frustration that other countries,…
