Lee Naik, CEO of TransUnion Africa. South African organisations need to shift from AI experimentation to measurable business outcomes, trusted governance and scalable execution, according to Lee Naik, CEO of TransUnion Africa. Speaking at the ITWeb AI Summit in Johannesburg on Wednesday, Naik said too many enterprises remain caught up in the excitement around generative…
Should South African organisations be panicked about Claude Mythos? The answer depends partly on whether the model lives up to its own marketing hype and partly on a set of defensive questions that are going to matter regardless. A brief recap: Mythos is the most capable AI model that San Francisco-based Anthropic has built, sitting…
In this episode of ITWeb TV, Craig Brunsden, MD of Axiz, discusses the reality of AI’s impact on the local channel, including chip shortages and price increases for hardware. He also provides an outlook on the direction of the channel, including future consolidation of key players. Any local demand for artificial intelligence (AI) is yet…
Tech companies are under intense pressure. Renewals are harder to secure, customers expect instant solutions and AI-native competitors are moving fast. Customer experience and customer success teams are tackling more complex interactions than ever – whilst being told to do more with less. Yet, according to the latest CallMiner CX Landscape Report, a paradox is…
South African media has been saturated with Starlink coverage for months. Every ministerial statement, every regulatory development, every parliamentary objection becomes headline news. Yet amid this relentless coverage, a curious question emerges: why Starlink specifically? The regulatory challenges facing Elon Musk’s satellite service aren’t unique. Major global technology companies have long navigated South Africa’s broad-based…
Jonathan Oaker In two short years, generative AI has moved from hype to production, with specialists like CloudZA helping local organisations harness GenAI to transform their operations. This emerged during a webinar hosted by CloudZA in partnership with ITWeb, where Jonathan Oaker, Alliance Lead specialising in AWS Cloud Migration and Networking at CloudZA, showcased CloudZA’s…
The business process outsourcing industry is no stranger to transformation. From offshore outsourcing to automation, the ground has never stopped shifting. But with the rise of generative artificial intelligence, the pressure is no longer just about operational efficiency, it’s about long-term relevance. But how do BPOs shift from being seen as transactional service providers to…
AI start-ups are attracting record sums of venture capital, but some of the world’s largest investors warned that early-stage valuations are starting to look frothy, senior investment executives said on Friday. “There’s a little bit of a hype bubble going on in the early-stage venture space,” said Bryan Yeo, group chief investment officer at Singapore…
DY/DX urges South African leaders to adopt a skeptical, evidence-based approach to AI and to recognise that real transformation requires process and behaviour change. Geoff Cohen, partner at DY/DX South African businesses are racing to deploy artificial intelligence (AI), but many risk confusing automation with true AI with potentially costly consequences. Speaking at the Knowledge…
News media shape public understanding of artificial intelligence (AI) and influence how society interacts with these technologies. For many people, especially those who have not sought more knowledge about AI elsewhere, media platforms are a primary source of information. This is particularly significant in Africa, where historical and socioeconomic contexts like colonial legacies and uneven…
