Tecnotree Recognized in Two Gartner® Hype Cycle™ Reports for CSP Algorithmic Pricing

Tecnotree Recognized in Two Gartner® Hype Cycle™ Reports for CSP Algorithmic Pricing

Tecnotree Recognized in Two Gartner® Hype Cycle™ Reports for CSP Algorithmic Pricing Tecnotree, a global digital platform and services leader for AI, 5G, and cloud-native technologies, today announced that it has been recognized in the CSP Algorithmic Pricing use case in the Gartner Hype Cycle for Emerging Technologies in the Communications Industry, 2026 report and…

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GTA VI and the weight of hype

GTA VI and the weight of hype

When Grand Theft Auto VI finally arrives on 19 November, it will almost certainly become the biggest entertainment launch in history. The only real question is by how much. The precedents are staggering. Its predecessor, GTA V, earned US$815.7-million in its first 24 hours in September 2013 and passed $1-billion in three days, making it…

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Businesses must move beyond AI hype to real value

Businesses must move beyond AI hype to real value

Lee Naik, CEO of TransUnion Africa. South African organisations need to shift from AI experimentation to measurable business outcomes, trusted governance and scalable execution, according to Lee Naik, CEO of TransUnion Africa. Speaking at the ITWeb AI Summit in Johannesburg on Wednesday, Naik said too many enterprises remain caught up in the excitement around generative…

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ITWeb TV: Don’t believe the (AI) hype

ITWeb TV: Don’t believe the (AI) hype

In this episode of ITWeb TV, Craig Brunsden, MD of Axiz, discusses the reality of AI’s impact on the local channel, including chip shortages and price increases for hardware. He also provides an outlook on the direction of the channel, including future consolidation of key players. Any local demand for artificial intelligence (AI) is yet…

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The gap between AI hype and CX reality is widening

The gap between AI hype and CX reality is widening

Tech companies are under intense pressure. Renewals are harder to secure, customers expect instant solutions and AI-native competitors are moving fast. Customer experience and customer success teams are tackling more complex interactions than ever – whilst being told to do more with less. Yet, according to the latest CallMiner CX Landscape Report, a paradox is…

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Starlink hype vs reality in South Africa

Starlink hype vs reality in South Africa

South African media has been saturated with Starlink coverage for months. Every ministerial statement, every regulatory development, every parliamentary objection becomes headline news. Yet amid this relentless coverage, a curious question emerges: why Starlink specifically? The regulatory challenges facing Elon Musk’s satellite service aren’t unique. Major global technology companies have long navigated South Africa’s broad-based…

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Taking GenAI from hype to production

Taking GenAI from hype to production

Jonathan Oaker In two short years, generative AI has moved from hype to production, with specialists like CloudZA helping local organisations harness GenAI to transform their operations. This emerged during a webinar hosted by CloudZA in partnership with ITWeb, where Jonathan Oaker, Alliance Lead specialising in AWS Cloud Migration and Networking at CloudZA, showcased CloudZA’s…

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separating AI hype from real transformation

separating AI hype from real transformation

The business process outsourcing industry is no stranger to transformation. From offshore outsourcing to automation, the ground has never stopped shifting. But with the rise of generative artificial intelligence, the pressure is no longer just about operational efficiency, it’s about long-term relevance. But how do BPOs shift from being seen as transactional service providers to…

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