Many contact centres are moving to cloud-based solutions and opex models. (Image source: 123RF) South Africa’s contact centre industry is growing fast, and BPO services are looking to agile, reliable cloud platforms to help them scale up. So says Nazeer Adam, founder and CEO of wholesale telecoms provider iMobility, whose unified multi-tenant, redundant and extremely…
David Buck, General Manager for InnoVent South Africa. (Image: Supplied) As rising IT costs, supply chain instability and shrinking budget flexibility continue to impact organisations, businesses are being forced to rethink how technology is funded. InnoVent South Africa, a specialised provider of IT leasing and asset management solutions, says traditional procurement models are placing increasing…
Africa’s growing demand for aquatic foods creates a supply gap that sustainable aquaculture expansion could help close INFOGRAPHIC/AEN. By PATRICK MAYOYO The 2026 edition of The State of World Fisheries and Aquaculture, launched on Tuesday by the Food and Agriculture Organization of the United Nations (FAO) during the Our Ocean Conference in Mombasa, Kenya, finds that global production of…
Dan and Ramatah are developing a 15-hectare plot of previously unused land on the outskirts of Livingstone, Zambia. They are now building an agribusiness, producing cherry tomatoes and fresh vegetables.PHOTO/FAO/Mukaba Mukaba. By SECIAL CORRESPONDENT For one young, Zambian couple, it all began with a bold decision to leave their desk jobs. What started as conversations…
Businesses that have been relying on individual Creative Cloud licences can now upgrade to Teams. (Image: Dax Data) As creative demands increase, small creative teams often outgrow the tools they started with. Free applications, non-genuine software, disconnected workflows and manual processes often leave work spread across personal accounts and manual handoffs. This slows delivery and…
AI phishing a growing threat, warns Cisco’s Talos. AI-powered phishing was the biggest threat observed in the first quarter of this year, according to a statement from Cisco’s Talos intelligence research group. “Almost nine out of 10 organisations across South Africa experienced an AI-related security incident and lack visibility into how threat actors are using…
Nairobi — Insurance technology firm Turaco has been ranked among Africa’s fastest-growing companies in the latest Financial Times ranking, as Kenyan firms continued to strengthen their presence on the continental list. The report ranked 17 Kenyan companies among Africa’s fastest-growing businesses, giving Kenya the second-highest number of firms after South Africa, which had 51 companies….
The United Nations on Monday launched a major expansion of its Nairobi headquarters, with Secretary-General António Guterres and Kenyan President William Ruto marking what officials described as a significant milestone for the Organization’s presence in Africa. The ceremony included the inauguration of new office buildings and the groundbreaking of a new conference facility at the…
Sid Bhatia, AVP and GM for the Middle East, Turkey and Africa at Dataiku. AI enablement platform Dataiku and its South African integration partner, Blue Turtle, participated in the ITWeb AI Summit 2026 and said they are determined to support local AI adoption. The companies believe South African organisations face several challenges that block AI adoption…
Linda van der Nest, chief commercial officer at iStore South Africa. iStore says it is expanding its retail footprint across South Africa, as part of its broader retail strategy. The Apple reseller opened its 40th store in SA last year and is planning to open more stores during the course of this year. The move…
