Panellists discuss building Africa’s digital infrastructure backbone at the Nedbank CIB ICT Conference. (Photograph by E-Image) The provision of reliable energy is the top barrier encountered by data centre operators in their operations in South Africa and the rest of Africa. This was highlighted yesterday during a panel discussion at the 2025 Nedbank CIB ICT…
Some 2.2 billion people worldwide still lack access to safely managed drinking water services, according to the World Health Organization (WHO) – an increasingly urgent challenge as demand for safer access to the vital resource grows. Currently underway in Stockholm from 24 to 28 August, the 35th World Water Week meeting highlights the crucial link…
Why AI in the contact centre is only as good as your strategy. Artificial intelligence is everywhere in business conversations right now. In the contact centre space, it is often hailed as the next great leap forward, promising to transform customer interactions, improve efficiency and drive significant cost savings. Yet, for every success story there…
Stricter and more widespread use of biometric authentication by mobile operators could help reduce the growing Sim-swap fraud menace in South Africa, according to the Communications Risk Information Centre (Comric). Comric is a shared intelligence hub set up by the big operators, including Vodacom, MTN, Cell C and Liquid Intelligent Technologies, as a joint effort…
Christopher Geerdts, MD of BMI-T. The rapid growth of cloud computing and AI is creating major opportunities for South African service providers – but also widening the digital divide. This was the key message from Christopher Geerdts, MD of BMI-T, during his keynote address at the ITWeb Cloud and Data Centre Summit, held on 7…
Sudipto Moitra, GM of Enterprise Solutions at MTN Business. Managed AI services and machine learning operations will play an essential role in helping businesses benefit from investment in cloud technology and data centre infrastructure, says MTN. The company has confirmed its sponsorship of the executive dinner alongside the ITWeb Cloud & Data Centre Summit on…
Gauteng’s education department is working to resolve technical issues impacting its call centre number. The Gauteng Department of Education (GDE) says its 0800 000 789 call centre number is experiencing technical issues. This comes as the provincial education department is in the process of its 2026 online admissions application period for grades one and eight,…
Multinational payment authorization giant Visa officially launched its first data centre in South Africa on Wednesday. This new infrastructure forms a key part of Visa’s R1 billion commitment to investments across Africa. Read: Bandwidth Blog & Smile 90.4FM Tech Tuesday: Nvidia passes $4 trillion valuation Located in Johannesburg, the data centre aims to enhance Visa’s…
Lineshree Moodley, country manager, South Africa, Visa. Global payments company Visa has set up its first data centre in South Africa, which forms part of a R1 billion investment in the country’s digital infrastructure. Announced in Sandton yesterday, the data centre, which is already live, is the first for Visa in Africa, and aims to…
Efforts to strategically leverage health diplomacy to foster cooperation, strengthen partnerships, and promote stability across nations gained momentum when Africa CDC’s Eastern Africa Regional Coordinating Centre (Eastern Africa RCC) formally presented its credentials to the Government of Kenya, establishing its official presence and authority in the country. Dr. Mazyanga Lucy Mazaba, Regional Director of the…
