Most businesses today have a customer relationships management (CRM) system. Sales teams track leads, log calls, send quotes and move deals through pipelines. On the surface, it looks like things are under control. But in many South African businesses, the CRM is still only doing one small part of the job. It stores customer information…
Shumei Lam Interview with Shumei LamFOUNDER and MANAGING DIRECTOR, POULTRY EAST AFRICA LTD Lives in: Singapore/Rwanda In most of the world, chicken is one of the more affordable protein options. However, when Singaporean Shumei Lam first visited Rwanda in 2011, it was considered a luxury that most Rwandans could only afford on special occasions. The…
President Masoud Pezeshkian strikes conciliatory tone in interview broadcast on state TV but accuses US and Israel of fuelling unrest that has killed dozens. Published On 11 Jan 202611 Jan 2026 Click here to share on social media share2 Share President Masoud Pezeshkian has pledged to overhaul Iran’s struggling economy, saying his government is “ready…
Simeon Tassev, Managing Director and QSA at Galix. (Image: Galix) Payment Card Industry Data Security Standard (PCI DSS) compliance has often been viewed as something to focus on only when required, such as when a breach makes headlines or a bank requests proof of compliance. This reactive approach exposes organisations to avoidable risk. PCI DSS…
Lloyd Matthew, Co Founder and CEO. Untapped.AI, a South African AI consultancy, is rapidly gaining national attention after becoming the first local provider to deploy an AI voice agent that routes calls entirely through a South African call exchange. This breakthrough enables businesses to reduce call costs by up to 50% compared to AI voice…
Mathias Miedreich, CEO of ZF Group; Young Sohn, Chairman of the Board of Directors, HARMAN and Senior Advisor, Samsung Electronics; and Christian Sobottka, Chief Executive Officer and President, Automotive Division, HARMAN, sign a definitive agreement for HARMAN to acquire ZF’s ADAS business – strengthening HARMAN’s leadership in software-defined vehicles and advancing a unified safety-to-experience platform…
New Survey of Nearly 4,300 C-suite Leaders Reveals Intensifying Demand for Faster Innovation, Higher ROI and Stronger Business Resilience Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the…
As we look toward 2026, the economic environment remains uncertain. Economists predict that South Africa could be heading into another stormy year, with geopolitical tensions and unstable global markets placing pressure on growth. Now is the time to make strategic decisions for 2026, and business trends can offer helpful insights. When approached with intention, the…
Mlindi Mashologu, deputy director general, ICT Information Society and Capacity Development, DCDT. Mlindi Mashologu, deputy director-general (DDG): ICT Information Society and Capacity Development at the Department of Communications and Digital Technologies (DCDT), will deliver the opening keynote address at ITWeb’s AI Summit 2026. Mashologu, who assumed his current role in 2020, will share an update…
Entrepreneurs from Tanzania, Kenya and South Africa emerged as the top winners at the seventh Africa’s Business Heroes (ABH) Grand Finale on December 13. ABH, a flagship initiative of the Jack Ma Foundation, was held in partnership with the Rwanda Development Board (RDB) as a two-day event attended by Jack Ma, founder of the Jack…
