The author, Absa’s Lindelani Ramukumba Rewind just a few years and large language models and generative AI were barely on the public radar. Yet the technology has already evolved into its next iteration: agentic AI, a new breed of systems that are semi- or fully autonomous and able to reason and act on their own….
Inkoly | Istock | Getty Images When OpenAI announced its Instant Checkout feature last fall, retailers sprang into action. Etsy, Walmart and Shopify quickly lined up to let users buy merchants’ products directly within its ChatGPT chatbot. Suddenly, the e-commerce world was fixated on shopping agents, the artificial intelligence tools that can make purchases on…
Daniel Acton, Chief Technology Officer at Accelera Digital Group (ADG). As South African enterprises accelerate their adoption of AI agents, a critical shift is under way, combining opportunity with unprecedented risk. These agents are no longer simple assistants; they can act by processing transactions, accessing sensitive client files, initiating workflows and interacting with core business…
Tim Cook, CEO of Apple Inc., during the Apple Worldwide Developers Conference at Apple Park campus in Cupertino, California, on June 9, 2025. David Paul Morris | Bloomberg | Getty Images Apple said it’s introducing agentic coding into its flagship coding tool called Xcode, throwing its weight behind one of the hottest trends in Silicon…
NTT DATA, a global leader in AI, digital business and technology services, today announced a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to help enterprises modernize legacy systems, adopt agentic AI responsibly and scale innovation across industries. Combining NTT DATA’s expertise in cloud transformation, cloud-native modernization and Agentic AI with the scale…
Ypê Deepens Partnership with Rimini Street to Accelerate Agentic AI and Maximize ERP Value Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the expansion of its partnership with Ypê, the Brazilian consumer goods company whose products…
Board, one of the leading Enterprise Planning Platforms, today announced the launch of Board Agents built on Microsoft Foundry. Board Agents deliver an intelligent suite of domain-specific, enterprise-ready AI agents that support real-world planning decisions across finance, supply chain, and merchandising. This marks the first Board enterprise planning capability developed with Microsoft Foundry, using Microsoft…
Ruth Hickin, VP of Workforce Innovation at Salesforce. Agentic AI can boost productivity in businesses by removing routine bureaucracy and ‘noise’ from the workplace, but this is only achievable with an AI fluent workforce, says Ruth Hickin, VP of Workforce Innovation at CRM technology firm Salesforce. The company says businesses are looking to emerge as…
Steve Burke, is the executive for agentic automation at iqbusiness For more than a decade, automation inside banks has been used discreetly and on a distributed basis, principally for task automation. It handled bits of processes, typically within business silos. That limited, incremental approach made sense when robotic process automation (RPA) was deterministic, fragile and…
Robotic process automation is dead. For more than a decade, robotic process automation (RPA) was the poster child of automation. It delivered solid value: it automated repetitive tasks, reduced manual effort, and bought organisations time while they modernised core systems. But today, a fundamental truth is unavoidable: RPA as a strategic automation paradigm is dead. …
