Starlink suffers rare global outage

Starlink suffers rare global outage

SpaceX’s Starlink suffered one of its biggest international outages on Thursday when an internal software failure knocked users offline, a rare disruption for Elon Musk’s powerful satellite internet system. Users in the US and Europe began experiencing the outage at around 9pm SAST, according to Downdetector, a crowdsourced outage tracker. Starlink, which has more than…

Read More
AI alone cannot fix a troubled customer experience

AI alone cannot fix a troubled customer experience

Nicolas Callegari, founder and CXO, Decapod Customer Experience. The desire to differentiate the business and enhance the customer experience leads companies to “throw AI” at processes, but this does not work, said Nicolas Callegari, founder and CXO at Decapod Customer Experience. This approach leads to the business using resources to try solving problems that don’t…

Read More
Atlassian, Obsidian share 5 game-changing automation hacks in latest Jira webinar

Atlassian, Obsidian share 5 game-changing automation hacks in latest Jira webinar

Obsidian Systems chief marketing officer Angela Ho On 30 June 2025, more than 100 professionals from across South Africa’s leading finance, telecommunications, retail and IT sectors tuned in to the highly anticipated webinar “Automation in Jira: Do More with Less”. This collaborative event was hosted by Obsidian Systems and Atlassian, and powered by TechCentral. In…

Read More
Cyber criminals lurk amid SA’s tax season

Cyber criminals lurk amid SA’s tax season

Fraudsters sometimes create entirely fake taxpayer profiles using stolen ID numbers. As tax season kicks off with manual filing now open, cyber criminals are ramping up phishing scams and leaked credentials to get access to South African Revenue Service (SARS) taxpayer profiles and steal refunds. In most cases, scammers break into a taxpayer’s SARS account…

Read More
Telkom pays out R160m after BCX, Gyro job cuts

Telkom pays out R160m after BCX, Gyro job cuts

Restructuring forms Telkom’s broader turnaround strategy to create a more agile business. JSE-listed telecommunications firm Telkom has revealed it incurred R160 million in restructuring costs during the past financial year, as part of its efforts to streamline operations and improve long-term efficiency. This figure was disclosed in Telkom’s integrated report for the year ended 31…

Read More
UP, Wits get R35m from Google to drive AI innovation

UP, Wits get R35m from Google to drive AI innovation

James Manyika, senior vice-president for research, labs, technology and society at Google. South African institutions of higher learning – the University of Pretoria (UP) and the University of Witwatersrand (Wits) – have received R35 million funding from US-based internet search giant Google to drive artificial intelligence (AI) research. This, after Google announced a wave of…

Read More