why AI voice agents fail South Africans

why AI voice agents fail South Africans

South African businesses are rolling out AI voice agents at speed. Most of those agents were built in the US. They sound American, “think” in English and process calls through servers on the other side of the world. Researchers at the University of Cape Town say the problem goes deeper than anyone selling a product…

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Smartphone gap keeps African women offline

Smartphone gap keeps African women offline

Africa’s rural communities face the largest disparities, with mobile internet gender gaps significantly wider outside urban centres. (Image created using ChatGPT) More than 810 million women across low- and middle-income countries (LMICs) remain offline, with Sub-Saharan Africa recording one of the world’s widest mobile internet gender gaps. According to the GSM Association’s (GSMA’s) Mobile Gender…

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MTN’s first AI target? Itself

MTN’s first AI target? Itself

Charles Molapisi MTN Group is targeting R30-billion in “value creation” from AI over the next three to five years, with roughly half expected to come from using AI to run the business more cheaply and the balance split between consumer and business applications. Setting out the plan at the group’s capital markets day on Wednesday,…

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When a cloud casts a shadow

When a cloud casts a shadow

A number of workloads moved to the cloud years ago, but the security thinking needed to protect them is still catching up. According to Red Hat’s ‘The State of Cloud-Native Security 2026’ report, 97% of organisations had at least one cloud-native security incident in the past year, and 74% slowed or delayed application deployments because…

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FNB, UJ partner to deliver free accredited app development skills programme

FNB, UJ partner to deliver free accredited app development skills programme

Through a strategic partnership with the University of Johannesburg’s Business School, FNB’s App Academy 2026 will enable student access to a university-backed, accredited learning experience that combines practical app development, entrepreneurship thinking, innovation leadership and future-focused digital skills development. Supplied image An open and free platform for participants across the continent, the FNB App Academy…

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South African start-up Subverted challenges norms of proactive security at ITWeb Security Summit 2026

South African start-up Subverted challenges norms of proactive security at ITWeb Security Summit 2026

Subverted’s captivating stand at the IT Web Security Summit 2026 event held at Sandton Convention Center. Local cyber security company Subverted used its sponsor and exhibitor presence at ITWeb Security Summit 2026 in Johannesburg to announce Proactive, a unified offensive security platform now in private beta, alongside new releases inside Subverted Academy – the company’s…

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