Power utility Eskom expands support with a new customer service model. (Photograph: Pixabay.) Power utility Eskom is rolling out a new customer service model that features mobile customer hubs, digital platforms and self-service tools. This, after Eskom chairperson Mteto Nyati told ITWeb that leveraging digital technologies will be key to reducing operational costs and enhancing…
The South African National Space Agency (Sansa) has warned that geomagnetic storm activity is expected to intensify over the next 24 hours following a powerful solar eruption that sent a cloud of charged plasma towards Earth. According to Sansa’s Space Weather Centre, the disturbance was triggered by a long-duration X1.9-class solar flare that erupted from…
Time Hotels is accelerating its use of artificial intelligence (AI) and digital tools as a central part of its growth strategy for 2026, supporting operational efficiency, enhancing guest experiences, and backing its international expansion across the Middle East, Africa, and Asia. Source: Supploed | Time Oak Hotel Suites The group currently operates 17 hotels and…
Intel Corporation has staged a dramatic comeback to open 2026, with its stock surging 31% in the first few weeks of the year. This performance marks the third-best start in the S&P 500 Index and signals a profound shift in investor sentiment. After a painful 2024 defined by a 60% share price drop, the company…
A ruling finds homeowners’ associations can give permission for fibre to be laid. (Photograph: Freepik) Two key appeals set to be heard in the Supreme Court of Appeal (SCA) this year will determine whether homeowners can freely give permission for fibre rollout in their estates, or whether competitors must first seek approval from Telkom. This…
Authoritarian governments have long relied on a blunt but effective tool to silence dissent: switching off the internet. From nationwide blackouts during elections to targeted throttling of social media platforms during protests, cutting connectivity has become a depressingly familiar tactic across parts of Africa, the Middle East and Asia. A recent Reuters report on Iran’s…
OpenAI has announced plans to begin testing advertisements within ChatGPT in the coming weeks, primarily targeting adult users in the United States on the Free and newly introduced Go tiers. These sponsored products and services will appear directly below conversation windows and will be clearly labelled to ensure they are distinct from organic AI responses….
Nomonde White-Ndlovu, CIO of Bidvest Bank and Chairperson of Wired4Women. Nominations for the Wired4Women Awards 2026 are officially open and the ICT community is invited to step forward and nominate South Africa’s shining female tech stars. The Wired4Women Awards are an initiative led by ITWeb Brainstorm and the Wired4Women Tech forum, proudly supported by Telkom…
The high-stakes tug-of-war over Warner Bros. Discovery (WBD) remains the focal point of Hollywood, as Paramount Skydance continues to challenge Netflix’s massive acquisition proposal. In an effort to mitigate industry-wide anxiety regarding the potential merger, Netflix co-CEO Ted Sarandos has begun a charm offensive aimed at reassuring theatre owners and traditionalists about the streaming giant’s…
Christoph Schweizer, CEO of BCG. Companies globally plan to double their spending on artificial intelligence (AI) in 2026, allocating about 1.7% of revenue – more than twice the increase planned for 2025. Seventy-two percent of CEOs say they are the main AI decision-makers in their organisations. These are key findings from the Boston Consulting Group’s…
