Harpreet Randhawa, Head of Capabilities and Innovation at Exaze. While traditional robotic process automation (RPA) has often fallen short of expectations, intelligent process automation (IPA) is transforming business and serving as the foundation for AI at scale. This is according to Harpreet Randhawa, Head of Capabilities and Innovation at Exaze, an IT consulting and solutions…
OpenAI has showcased a new AI agent meant to help white-collar workers access the power of coding tools without the price shock. The agent, called ChatGPT Work, combines OpenAI’s popular chatbot with its AI coding tool, Codex, to create documents, presentations and websites, the company said. The service is powered by OpenAI’s most advanced AI…
South Africa only issues work visas to foreign nationals who meet strict legal requirements and, in many cases, employers must first prove that no South African can do the job. · A work visa does not make someone a South African citizen or permanent resident. It only gives permission to work legally for a limited…
Financial intelligence units, or FIUs, are meant to spot connections others cannot: the company with a hidden owner, the luxury property bought with unexplained funds, the consultancy fee with no clear service behind it, and the transfer linking people with no obvious financial relationship. On their own, these details may look incomplete or inconclusive. Viewed…
E-hailing platforms have enabled hundreds of thousands of drivers to earn income despite persistent unemployment and economic challenges. (Image created via Gemini) South Africa’s e-hailing sector has evolved from a convenient transport alternative into a significant contributor to the country’s digital economy, creating hundreds of thousands of income-generating opportunities. This, as the country continues to…
As Africa continues its journey of renewal and transformation, perhaps the most important leadership question is not how much influence we have, how many people we lead, or how visible we become. The leaders who shape Africa’s future will not necessarily be those who speak the loudest. They may be those who listen most deeply….
Salesforce’s Linda Saunders explains the impact of AI on CRM, ICT channel and work force in general. AI continues to impact business operations, most notably in customer relationship management (CRM) and customer experience (CX). According to Linda Saunders, country manager and senior director of solution engineering for Africa at Salesforce, the technology also influences the ICT supply…
Mauritius set out its national AI strategy in 2018, the first by an African country. Since then over a dozen African states have adopted national AI policies of some sort or another. As a national policy plan, an AI strategy typically sets out the priorities and aspirations in achieving certain policy objectives. At the continental…
President Donald Trump said the U.S. will work with Iran to retrieve and destroy its highly enriched uranium if he is able to cut a deal with Tehran to end the three-month-old war between the countries — or, in the absence of an agreement, that he will further degrade the Iranian military to the point…
14m ago Iran says the U.S. keeps violating the ceasefire Iran’s foreign ministry said Monday that the United States has continued to violate the ceasefire, after U.S. strikes on a southern port triggered a brief military flare-up – the second under very similar circumstances in a week. “The United States is also violating the…
