Exclusive webinar, hosted by ITWeb in partnership with Exclaimer and Prodata, will provide insight into how strategic e-mail management can solidify customer relationships, add value and establish new revenue streams. When it comes to IT services, the ability to add measurable value to customers is paramount. Fortunately, service providers can differentiate themselves by using a…
With the ability to deliver exceptional customer experience (CX) becoming a crucial part of modern business strategy, many organisations are discovering that traditional customer service models no longer serve their needs adequately. Customers are now looking for immediate, personalised engagements on the channel of their choice. They expect service to be available on their terms…
Obsidian Systems chief marketing officer Angela Ho On 30 June 2025, more than 100 professionals from across South Africa’s leading finance, telecommunications, retail and IT sectors tuned in to the highly anticipated webinar “Automation in Jira: Do More with Less”. This collaborative event was hosted by Obsidian Systems and Atlassian, and powered by TechCentral. In…
Webinar: Turn up the BaaS with Veeam Data Cloud webinar recording. As cyber criminals increasingly target backups, organisations are turning to backup as a service (BaaS) to strengthen business resilience. At a complimentary ITWeb and ITWeb Africa webinar, brought to you in partnership with Veeam Software South Africa, experts highlighted the growing need for advanced,…
