Being busy should not be an excuse for poor customer service. (Image: Camsoft) This morning I experienced something we’ve all become accustomed to, says Mark Annett, Head of CRM Sales at Camsoft CRM Solutions. I e-mailed a medical provider and, within seconds, received an automated response thanking me for my e-mail and politely informing me…
In this photo illustration, Apps for online prediction market sites are shown on an electronic device on Feb. 25, 2026 in Chicago, Illinois. Scott Olson | Getty Images The 2026 FIFA World Cup was forecast to be the biggest gambling event in history. For prediction market platforms, that’s led to soaring trading volumes in June. …
Alphabet CEO Sundar Pichai. (Image source: Alphabet) Artificial intelligence (AI) is fuelling a sharp rise in Google Search usage and query volumes, helping power a strong start to 2026 for parent company Alphabet. The tech giant has reported a 22% year-on-year increase in first-quarter revenue to $109.9 billion, marking its 11th consecutive quarter of double-digit…
Afreximbank has highlighted the critical importance of factoring and supply chain finance (SCF) in narrowing Africa’s Small and Medium Enterprises (SMEs) financing gap and building resilient value chains across the continent. Speaking at Afreximbank’s annual Factoring Workshop in Abidjan, Côte d’Ivoire, Mrs Kanayo Awani, Executive Vice President, Intra-African Trade and Export Development (IAED) at Afreximbank…
