The integration of blockchain technology has evolved beyond crypto-currencies to solve real-world problems of trust, transparency, traceability and information sharing across several supply chains. As part of efforts to unlock new opportunities and discuss case studies of blockchain solutions for businesses and organisations, the South Africa-Switzerland Bilateral Research Chair in Blockchain Technology at the University…
Across sub-Saharan Africa, revenue authorities are increasingly changing how they engage with small businesses. The traditional approach involved audits, penalties and inspections. But more recently many are investing in taxpayer education, “door-to-door” visits, and focusing on ways to make it easier to comply. The logic driving the change is that auditing every small trader is…
Less than a month before the UN climate conference COP31 opens in Antalya, Türkiye, representatives of three successive summit presidencies gathered to address a pressing question: How can the world restore trust in climate action when the consequences of a warming planet are already being felt? The devastation in Nepal offered a stark reminder of…
Building a professional police identity based on a strong ethical commitment is as important as discipline and accountability. There is no question that the South African Police Service (SAPS) is in trouble. Whether measured by low public trust or the evidence of organised criminal infiltration presented to the Madlanga Commission, it is clear that serious…
A trusted, frictionless experience is central to any fintech’s pitch. Without it, platforms fail. If the experience is anything less than integrated, secure and trustworthy, customers will switch to another fintech without hesitation. The problem is that too many fintechs think that offering the same thing and delivering on it is enough. It’s not. Customers…
AI-driven fraud is rising across Africa, with criminals exploiting human behaviour and trust rather than system vulnerabilities, says Thalia Pillay, CEO of Orca Fraud. In an interview with ITWeb Africa editor Samuel Mungadze, Pillay says criminals are deploying increasingly sophisticated AI-powered tactics to circumvent security controls. Artificial intelligence (AI)-driven fraud is on the rise across…
In mid-July, the US Army activated Delta Company of the 7th Psychological Operations (PSYOP) Battalion under 3rd Special Forces Group. The unit has taken on the informal name ‘Drongo’, a nod to an African bird known for its ability to vocally mimic other species to drive off competitors. Its declared purpose is to support US…
Bryn Davies, CEO of InfoBluePrint. Despite record investments in cloud infrastructure, advanced analytics and artificial intelligence, C-suite executives across South Africa face a familiar, frustrating reality. When asking basic operational questions − such as how many active customers the business actually has, or which product line is truly most profitable − they are often met…
Dell Technologies Forum 2026 is coming to Kyalami Grand Prix Circuit, Johannesburg on 3 November 2026. The event will convene business and technology leaders to discuss how organisations can scale AI, modernise infrastructure and build more resilient digital environments. Attendees will hear from Dell Technologies executives and specialists, experience live demonstrations and connect with peers….
AI is rapidly becoming part of everyday customer interactions. Whether you are speaking to your bank, insurer, healthcare provider or retailer, there is an increasing chance your first conversation is with AI. As businesses adopt AI voice agents, one question becomes more important than any other: can you trust the AI that is speaking to…
