Can you trust the AI speaking to your customers?

Can you trust the AI speaking to your customers?

AI is rapidly becoming part of everyday customer interactions. Whether you are speaking to your bank, insurer, healthcare provider or retailer, there is an increasing chance your first conversation is with AI. As businesses adopt AI voice agents, one question becomes more important than any other: can you trust the AI that is speaking to…

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Beijing said to move to clarify ambiguity in offshore trust tax rules

Beijing said to move to clarify ambiguity in offshore trust tax rules

A growing appreciation of family-oriented leisure pastimes and rapidly increasing prosperity are driving demand for vessels from dinghies to yachts. Nelson Ching | Bloomberg | Getty Images Beijing is moving to clarify new tax rules on offshore trusts that have sowed confusion among wealthy Chinese citizens and their advisers.  China’s State Taxation Administration is conducting…

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Africa: Leaders’ Medical Secrecy Harms Public Trust

Africa: Leaders’ Medical Secrecy Harms Public Trust

Long, mysterious absences promote the idea that unaccountable forces are at the levers of power. Aging leaders. Mysterious medical appointments. Elected officials’ long absences from public duties, explained in the vaguest of terms or not at all. These increasingly common features of political life in the United States are familiar to many followers of African…

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Specops’ Darren James on continuous trust in an AI world

Specops’ Darren James on continuous trust in an AI world

Darren James of Specops Software Traditional approaches to access security no longer hold up in hybrid, cloud-first environments – and AI is widening the gap. In this episode, host Kevin Smith speaks to Darren James, senior product manager at Specops Software, about the distance between how organisations secure access and how people actually work. Businesses…

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Trust becomes new security battleground in AI age

Trust becomes new security battleground in AI age

Caesar Tonkin, managing director of Armata. (Image: Supplied) Artificial intelligence (AI) is accelerating the cyber threat landscape, enabling attackers to automate attacks, exploit vulnerabilities and impersonate trusted individuals, while organisations struggle to keep pace with the security and governance risks associated with the technology. The growing threat posed by AI, coupled with the need for…

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Cybercriminals are hacking trust

Cybercriminals are hacking trust

Cybersecurity is entering a new phase. The biggest threat to organisations is no longer necessarily a suspicious e-mail or an obviously malicious file. Increasingly, cybercriminals are exploiting the digital experiences, platforms and workflows that employees already trust. Gen Digital’s H1 2026 Threat Report highlights a clear shift in the threat landscape. Attackers are moving closer…

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