Introducing Huawei’s PEN technology: Transforming campus networking with First Distribution

Introducing Huawei’s PEN technology: Transforming campus networking with First Distribution

Huawei’s PEN technology reduces operational complexity. First Distribution is committed to bringing leading-edge technologies to its partner ecosystem – backed by the comprehensive support you need to win and deliver confidently.  First Distribution stands out through its comprehensive professional presales support – from technical scoping and solution design guidance to partner- and customer-facing presentations. The…

Read More
AI is transforming how travellers plan, book, and navigate trips, new research finds

AI is transforming how travellers plan, book, and navigate trips, new research finds

Artificial intelligence is increasingly being used by international travellers to plan, book, and navigate trips, according to qualitative research by South African Tourism. Covering the US, China, India, Kenya, and the UK, the study shows AI tools like ChatGPT, Co-Pilot, and DeepSeek are helping consumers personalise itineraries and streamline travel experiences. From planning itineraries to…

Read More
Transforming operational efficiencies with Sage X3 and adoption of AI

Transforming operational efficiencies with Sage X3 and adoption of AI

JCI Mining says AI-driven analytics and process automation will become essential to staying competitive. JCI Mining positions itself as a leading opencast mining contractor based in Middelburg, Mpumalanga, South Africa. The company operates primarily in the coal mining sector, supplying Eskom power stations and producing export-quality coal for international markets. Known for its extensive use…

Read More
practical strategies for transforming data, analytics and AI

practical strategies for transforming data, analytics and AI

Qlik, a global leader in data integration, quality, analytics and artificial intelligence, continued its global Qlik AI Reality Tour recently in Johannesburg, representing the Africa leg of this acclaimed annual series of business presentations to an audience of C-Suite executives and AI decision makers. “Last year’s discussion addressed AI hype; this year it’s about real-world…

Read More
Breezy Trade-In launches in South Africa, transforming device trade-ins with AI

Breezy Trade-In launches in South Africa, transforming device trade-ins with AI

Breezy, a global leader in device trade-in and refurbishment, has officially launched its innovative trade-in technology in South Africa, marking a significant milestone in the country’s circular tech economy. The launch introduces Breezy’s artificial intelligence-powered, turnkey trade-in solutions to South African consumers through strategic partnerships with leading retailers and financial platforms. Breezy’s entry into the…

Read More
Beyond omnichannel: How opti-channel strategies are transforming CX

Beyond omnichannel: How opti-channel strategies are transforming CX

Dion Millson, Head of AI Strategy at Connect. As operators embrace digital channels to enhance customer experience (CX) and meet evolving consumer engagement preferences and trends, the omnichannel contact centre has become the established benchmark for service delivery. By Dion Millson, Head of AI Strategy at Connect. Unlocking omnichannel capabilities allows contact centres to meet…

Read More
Africa: Abiola Laseinde – Transforming Africa’s Tech Leadership

African Health Ministers Call for Accelerating Progress in Women’s, Children’s, and Adolescents’ Health By Transforming Health Systems

Lusaka, Zambia — At the 75th Session of the WHO Regional Committee for Africa, Ministers of Health and high-level delegates converged to reaffirm their commitment to the health and well-being of women, children, and adolescents. As part of the documents presented, the Ministers considered the technical document AFR/RC75/5 on Accelerating Progress in the Health and…

Read More