AI is transforming how travellers plan, book, and navigate trips, new research finds

AI is transforming how travellers plan, book, and navigate trips, new research finds

Artificial intelligence is increasingly being used by international travellers to plan, book, and navigate trips, according to qualitative research by South African Tourism. Covering the US, China, India, Kenya, and the UK, the study shows AI tools like ChatGPT, Co-Pilot, and DeepSeek are helping consumers personalise itineraries and streamline travel experiences. From planning itineraries to…

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Transforming operational efficiencies with Sage X3 and adoption of AI

Transforming operational efficiencies with Sage X3 and adoption of AI

JCI Mining says AI-driven analytics and process automation will become essential to staying competitive. JCI Mining positions itself as a leading opencast mining contractor based in Middelburg, Mpumalanga, South Africa. The company operates primarily in the coal mining sector, supplying Eskom power stations and producing export-quality coal for international markets. Known for its extensive use…

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practical strategies for transforming data, analytics and AI

practical strategies for transforming data, analytics and AI

Qlik, a global leader in data integration, quality, analytics and artificial intelligence, continued its global Qlik AI Reality Tour recently in Johannesburg, representing the Africa leg of this acclaimed annual series of business presentations to an audience of C-Suite executives and AI decision makers. “Last year’s discussion addressed AI hype; this year it’s about real-world…

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Breezy Trade-In launches in South Africa, transforming device trade-ins with AI

Breezy Trade-In launches in South Africa, transforming device trade-ins with AI

Breezy, a global leader in device trade-in and refurbishment, has officially launched its innovative trade-in technology in South Africa, marking a significant milestone in the country’s circular tech economy. The launch introduces Breezy’s artificial intelligence-powered, turnkey trade-in solutions to South African consumers through strategic partnerships with leading retailers and financial platforms. Breezy’s entry into the…

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Beyond omnichannel: How opti-channel strategies are transforming CX

Beyond omnichannel: How opti-channel strategies are transforming CX

Dion Millson, Head of AI Strategy at Connect. As operators embrace digital channels to enhance customer experience (CX) and meet evolving consumer engagement preferences and trends, the omnichannel contact centre has become the established benchmark for service delivery. By Dion Millson, Head of AI Strategy at Connect. Unlocking omnichannel capabilities allows contact centres to meet…

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African Health Ministers Call for Accelerating Progress in Women’s, Children’s, and Adolescents’ Health By Transforming Health Systems

African Health Ministers Call for Accelerating Progress in Women’s, Children’s, and Adolescents’ Health By Transforming Health Systems

Lusaka, Zambia — At the 75th Session of the WHO Regional Committee for Africa, Ministers of Health and high-level delegates converged to reaffirm their commitment to the health and well-being of women, children, and adolescents. As part of the documents presented, the Ministers considered the technical document AFR/RC75/5 on Accelerating Progress in the Health and…

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Women Honoured for Transforming Their Communities – Sustainably

Women Honoured for Transforming Their Communities – Sustainably

Across South Africa, women are reshaping how communities handle packaging waste — creating jobs, dignity, and environmental change. Their efforts have been recognised by Petco, the country’s longest-standing producer responsibility organisation, which this year honoured several changemakers for their innovation and resilience. “Recycling is about more than bins and bags,” said Petco CEO Telly Chauke….

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Is AI transforming the future of healthcare? | Technology

Is AI transforming the future of healthcare? | Technology

We examine how artificial intelligence is transforming physical medicine and mental health. Artificial intelligence is being used to diagnose rare diseases and provide vital support for people dealing with anxiety and depression, taking on roles traditionally held by healthcare professionals. But this growing reliance raises important questions: can we fully trust AI in critical health decisions? Who is…

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African Health Ministers Call for Accelerating Progress in Women’s, Children’s, and Adolescents’ Health By Transforming Health Systems

Africa: Infrastructure Investing – – Restoring Dignity and Transforming Lives Across SA and Africa

A Public Investment Corporation research paper in support of the urgent need for investment in Africa presents some startling realities, but also cites investment and co-investment opportunities for development finance institutions, asset managers and private capital. A Public Investment Corporation research paper in support of the urgent need for investment in Africa presents some startling…

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