The author, Change Logic’s Keenan Crouch Change leaders are accustomed to thinking in terms of people and process. These are the pillars of transformation, the levers that guide organisations through mergers, digital rollouts or shifts in operating models. Yet today, where technology is ingrained in the heartbeat of every business, process and engagement, a third…
The business process outsourcing industry is no stranger to transformation. From offshore outsourcing to automation, the ground has never stopped shifting. But with the rise of generative artificial intelligence, the pressure is no longer just about operational efficiency, it’s about long-term relevance. But how do BPOs shift from being seen as transactional service providers to…
Addis Ababa — Ethiopian Prime Minister Abiy Ahmed, speaking at the 24th COMESA Summit, emphasized that urgent digital transformation is critical to unlocking Africa’s growth and shaping its future. COMESA leaders are convening in Nairobi for 24th Summit, Pulse of Africa reports from the spot. In his keynote speech, Ethiopia’s Prime Minister Abiy said Africa…
One hundred days into the presidency of Dr. Sidi Ould Tah, the African Development Bank stands at a defining moment. With an historic 76 percent mandate from shareholders, Dr. Tah has been entrusted to lead Africa’s premier development institution into a new era. His election reflects both confidence and expectation: confidence in his track record…
The panel at OpenText Summit Africa 2025. At the OpenText Summit Africa 2025, held in Sandton on 4 September, a panel discussion tackled one of the most pressing questions facing organisations today: how do businesses drive transformation while simultaneously elevating human potential? Moderated by Shanaaz Moosa, Sales Director for public sector and cyber security at…
Workiva Inc. (NYSE: WK), the world’s leading AI-powered platform for transparency, accountability, and trust, announced today at Amplify a major expansion of its intelligent platform, introducing agentic AI, unified data automation, and a modernized controls experience for the Office of the CFO. The new capabilities allow finance, GRC, and sustainability teams to streamline complex workflows,…
Addis Ababa — THE Tanzanian Vice President, Dr. Philip Mpango, has stated that although Africa contributes less than four percent of global greenhouse gas emissions, it remains the most affected continent by climate change. As such, it urgently requires support to cope with these challenges and to successfully implement a green transformation. Speaking at the…
Prof. Benedict Oramah, President and Chairman of the Board of Directors of the African Export-Import Bank (Afreximbank), received high praise and formal recognition on Thursday, September 4, 2025, at the opening of the fourth Intra-African Trade Fair (IATF 2025) in Algiers, Algeria, for his transformative leadership in advancing Africa’s economic growth and integration. The accolade…
The fourth Intra-African Trade Fair (IATF 2025) opened yesterday in Algiers, Algeria, with a strong focus on accelerating the continent’s economic transformation through the African Continental Free Trade Area (AfCFTA). Held under the theme :”Building Bridges for a Successful AfCFTA,” the weeklong event brings together over 1,600 exhibitors, 35,000 participants, and 75 country delegations. Organizers…
Instant payment systems promote transactions for everybody, without the confines of traditional bank accounts. Interoperability between mobile money and traditional bank accounts will serve as a key lever for financial inclusion for the millions of Africans excluded from payment systems. This can be further enhanced by regulatory harmonisation efforts at a regional level. These were…
