‘AI for good’ starts with affordances, not features

‘AI for good’ starts with affordances, not features

Billy Mashele, lecturer in the Department of Construction Economics and Management at the University of Cape Town. Every artificial intelligence (AI) conversation in South African business right now starts in the same place: what can it do? Vendors demo capabilities, conferences rank models and boards ask for “an AI strategy” as if the technology were…

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Why customer enablement starts with company culture

Why customer enablement starts with company culture

The author, Backspace Technologies COO Graeme Thomson The telecommunications industry is known for being slow and transactional, with larger players setting the terms in a cold, utility-driven relationship. However, as organisations of all sizes will attest, scaling requires moving beyond a vendor just “selling the plumbing”, so to speak. Growth and scale depend on organisations…

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Effective AI: It all starts with trusted data

Effective AI: It all starts with trusted data

Tapiwa Mudungwe, iOCO business unit manager: data and analytics. South African businesses are racing to adopt AI, advanced analytics and automation, but many organisations are finding that their investments aren’t delivering the outcomes they expected. This is particularly true in projects where the outcomes required are in fact critical business insights or autonomous AI agents….

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AI adoption starts with content governance, not algorithms

AI adoption starts with content governance, not algorithms

The Faranani DocTec stand at last year’s OpenText Summit. Content management and effective governance are critical foundations for AI adoption, with unmanaged data posing an organisational risk and undermining AI progress. This is according to Faranani DocTec, an OpenText Reseller Platinum Partner and Titanium Experience Partner of the upcoming OpenText Summit Africa 2026 in Johannesburg….

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(REF) starts trading on NYSE

(REF) starts trading on NYSE

Reformation Inc. signage as traders work during the company’s initial public offering (IPO) on the floor of the New York Stock Exchange (NYSE) in New York, US, on Thursday, July 30, 2026. Michael Nagle | Bloomberg | Getty Images Women’s clothing retailer Reformation began trading on the New York Stock Exchange on Thursday at $15…

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Smarter tech investment starts with trusted data

Smarter tech investment starts with trusted data

Hasnain Motlekar, acting CEO of BCX. Clean and trustworthy data is essential to building a digitally enabled and intelligent company, with business leaders shifting their focus from technology procurement to achieving business outcomes from technology investments. This is according to executives from BCX, Telkom Business and Openserve, who hosted channel partners, industry specialists and customers…

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Africa: Building Africa’s Pharmaceutical Future Starts With Regulation

Africa: Better Parenting Starts With Knowing What Works. We Tested a Project in 8 African Countries

Raising adolescents can be difficult under the best of circumstances. On top of that, some families are also dealing with poverty, unemployment, conflict, displacement, illness and climate shocks. In these conditions, caregivers may receive very little support themselves. Governments and NGOs are increasingly using parenting support programmes as part of efforts to reduce violence against…

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