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The ROI of AI in IT services – driving cost reduction, speed and productivity

eriinfo.com2 months ago05 mins

As businesses face growing pressure to deliver faster services, lower operational expenditure and increase productivity, artificial intelligence is becoming an essential enabler within the IT services sector. At Pinnacle, the recent launch of our dedicated AI & Services division, led by Jacques Visagie, represents a bold step in embracing this transformation and helping our clients…

Speed tests and the missing megabits: why you can’t hit 1Gbit/s

eriinfo.com2 months ago010 mins

Internet users might remember the days of dial-up connections and the excitement of looking forward to a noticeable difference in experience every time the line speeds were upgraded. Today, however, customers don’t seem to feel the same difference when upgrading. This is where it becomes necessary to understand the differences between capacity and throughput, and…