South Africa’s telecoms sector has a customer sentiment problem

South Africa’s telecoms sector has a customer sentiment problem

The telecommunications sector scored lowest in customer sentiment compared to other major industries in 2024, according to the PwC South African Telecommunications Sentiment Index, produced in collaboration with DataEQ. “Sentiment data offers a real-time lens into customer experience performance,” said Liska Kloppers, head of growth at DataEQ. “It empowers brands to act with precision, knowing…

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South Africa’s AI Diagnostics and hearX Foundation selected for Turn.io’s 2025 Chat for Health & AI Accelerator

South Africa’s AI Diagnostics and hearX Foundation selected for Turn.io’s 2025 Chat for Health & AI Accelerator

Two South African organisations have been selected to participate in Turn.io’s 2025 Chat for Health & AI Accelerator. Chosen from 400 international applications, AI Diagnostics and hearX Foundation are part of the 10 organisations that will scale AI‑enabled health services. Image supplied. The programme enables health organisations to scale AI-powered conversational services, expanding access to…

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Africa: Fitch Affirms South Africa’s BB – Rating, Maintains Stable Outlook

Africa: Fitch Affirms South Africa’s BB – Rating, Maintains Stable Outlook

Government has welcomed Fitch’s decision to affirm South Africa’s long-term foreign and local currency debt ratings at “BB-” and maintain the stable outlook. According to Fitch, South Africa’s credit rating is constrained by several factors, including low real gross domestic product (GDP) growth, high poverty and inequality levels, a high and rising government debt-to-GDP ratio,…

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The Samsung Galaxy S25 Edge arrives in South Africa

The Samsung Galaxy S25 Edge arrives in South Africa

The Samsung Galaxy S25 Edge has arrived in South Africa, combining next-generation performance with an ultra-sleek design. The device is now available on a range of contract and cash deals, offering a compelling package of advanced features and powerful hardware. Read: Nintendo surprises with Virtual Boy accessory for the Switch 2 The most notable aspects…

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iPhone 17 price surprise in South Africa

iPhone 17 price surprise in South Africa

The price of the iPhone 17 series in South Africa will be lower than the iPhone 16 line-up was at launch — the second year in a row that Apple’s smartphones have reduced in price year over year. The iPhone 17 series, which was unveiled on Tuesday, is now available for pre-order through iStore, the…

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Africa: As Funding Cuts Bite, South Africa’s AIDS Conference Pushes for Inclusive, Innovative HIV Strategies

Africa: As Funding Cuts Bite, South Africa’s AIDS Conference Pushes for Inclusive, Innovative HIV Strategies

Johannesburg — The 12th South African AIDS Conference opened this week at Emperor’s Palace in Gauteng, South Africa, as pressure mounted on health systems in the host country and the region. The conference, which runs from September 8-11, drew about 1,400 delegates under the theme Unite for Change, Empower Communities and Redefine Priorities for HIV/AIDS….

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