Your customers are checking their WhatsApp messages multiple times a day. (Image: Cellfind) How many potential customers have you lost because they couldn’t reach you after hours? How often do your staff members spend their days answering the same basic questions over and over? Are your competitors responding to customer queries faster than you can…
South Africa’s entrepreneurs and SMEs sit at the heart of our economy, contributing over 30% to GDP and employing between 50% and 60% of the country’s workforce. They’re the corner bakeries, the growing logistics firms, the niche manufacturers, the consultancies with 10 or 50 people quietly powering supply chains that feed larger industries. But for…
From their origins as Lulalend, a pioneering digital lender, the fintech founded by CEO Trevor Gosling and CTO Neil Welman has evolved into a comprehensive digital business banking platform (Lula), consistently demonstrating innovation, agility, and a deep understanding of the unique challenges and opportunities faced by South African SMEs. “We have evolved in leaps and…
Nairobi — The government has called on small and medium-sized enterprises (SMEs) to explore emerging business opportunities in the Horn of Africa, citing regional integration as a key driver of economic growth. Speaking during the Global Somali Entrepreneurial Forum in Nairobi, Principal Secretary for MSMEs Development Susan Mang’eni said the region’s interconnected markets offer untapped…
The ICT SMME Chamber does not support the proposed changes to the country’s black economic empowerment laws. The ICT SMME Chamber, which represents the interests of small businesses in South Africa, has slammed the proposed changes to the country’s black economic empowerment (BEE) laws. This, after in May, communications and digital technologies minister Solly Malatsi…
Devon Rimmington, Director at ERP and accounting software specialist, Brilliant Cloud. Growing numbers of South African SMEs are switching to Acumatica, an advanced cloud ERP solution, to replace legacy systems with complex integrations, allowing them to streamline and automate their businesses and harness new, transformative technologies. Devon Rimmington, Director at ERP and accounting software specialist,…
Pali Lehohla, former statistician-general; Thabang Mkhuma, technical advisor at 4IR MICT; Nobesuthu Ndlovu, director of SME at Old Mutual Corporate; Lincoln Mali, CEO of Lesaka Technologies; and Talifhani Banks, CEO of Analytics X and Spaza Eats. Old Mutual SMEgo yesterday launched its second edition of the SMEGo Pitchathon, for businesses in ICT and financial services,…
SA’s FTTB market continues to grow, with increasing interest among smaller companies. The uptake of fibre connectivity solutions bysmall and medium enterprises (SMEs) is fuelling growth in the local fibre-to-the-business (FTTB) market. This is in addition to cloud adoption and ongoing digital transformation across industries that keep the sector on a positive trajectory, says Lehlohonolo…
Ross Anderson, Sophos BU Executive at Duxbury Networking. (Image: Duxbury Networking) Cyber attacks have become a universal business threat, affecting companies both large and small. Small and medium-sized enterprises (SMEs) are increasingly in the crosshairs of cyber criminals precisely because they’re perceived as easier targets. In South Africa, where many SMEs are juggling lean teams,…
