South Africans are outsourcing shopping decisions to AI tools. South Africans are increasingly turning to artificial intelligence (AI) tools as a core part of their shopping, with almost half of surveyed people now using AI tools weekly to inform their purchasing decisions. This is according to latest edition of SpendTrend26, compiled by Discovery Bank and…
Mpho Sadiki, MD for Payfast Whereas merchants and industry usually push digital innovation, consumers are driving merchants to innovate in online payments. The proliferation of digital tools is upending the online payments space, with consumers now driving the pace of innovation by forcing merchants to adopt their preferred payment methods instead of the other way…
As the holiday shopping season starts to kick into high gear, Americans are balancing Black Friday deals with lingering concerns about their own finances. Consumers are looking to shell out less this holiday season, new data from Deloitte shows. Surveyed shoppers said they plan to spend 4% less than last year between Black Friday and…
The landscape of South African retail continues its rapid digital evolution, with consumers increasingly seeking convenience and direct access to their favourite brands. As LG’s Online Brand Shop marks its first anniversary, it has quickly established itself as a significant player in this shift, reflecting a growing consumer preference for direct-to-consumer tech purchases. This trend…
