Obsidian Systems CEO Muggie van Staden Opsgenie may be reaching its end of life, but for South African IT teams, that marks the beginning of a smarter, more unified incident-management journey. In a recent webinar, Obsidian Systems unpacked what this transition means in practice, showing how to cut through alert noise and improve time-to-restore by…
For over 30 years, Philip Morris International (PMI) has been innovating by exploring ways to commercialise less harmful alternatives to combustible cigarettes. Ten years ago, the company embarked on an ambitious journey to revolutionise public health by developing and promoting science-based alternatives to traditional cigarette smoking. The goal was simple yet transformative: to create a smoke-free…
With the ability to deliver exceptional customer experience (CX) becoming a crucial part of modern business strategy, many organisations are discovering that traditional customer service models no longer serve their needs adequately. Customers are now looking for immediate, personalised engagements on the channel of their choice. They expect service to be available on their terms…
Shaping global climate diplomacy requires strategic thinking and a new script during the upcoming COP30 negotiations. Last month’s second Africa Climate Summit (ACS2) in Addis Ababa marked a milestone in Africa’s stance on global climate negotiations, with leaders redefining the continent as one that asserts its agency on climate action. ACS2 laid the groundwork to…
Addis Ababa — The Second African Climate Summit, held in Addis Ababa from 8-10 September 2025, marked a defining moment in Africa’s approach to climate change. Traditionally framed as a region vulnerable to global emissions yet lacking bargaining leverage, Africa has increasingly asserted itself as a source of practical solutions, innovative finance, and policy leadership….
When I first joined the Midjourney Discord server, it felt like stepping into a digital playground for dreamers. At the time, AI-generated images hadn’t yet reached the mainstream, and the creative possibilities felt more experimental than practical. It was fun, almost fantastical, watching people build worlds with just words in real time. I didn’t realise…
Sony has announced the Xperia 10 VII, a new midrange Android phone that marks the first significant change to the series’ rear design in over five years. The phone is launching in the UK, Europe, and Asia, but will not be available in the U.S. Read: The Apple iPhone 17 Pro is “the most Pro”…
More than 720,000 people commit suicide every year and many more attempt it. Now the head of the UN’s World Health Organization (WHO) is calling for “shifting the narrative” on the issue “to challenge harmful myths, reduce stigma and foster compassionate conversations.” Speaking on World Suicide Prevention Day, which is marked annually on 10 September,…
MTN Group CEO Ralph Mupita MTN Group has signalled a big change in strategy as it shifts focus to the connected home to drive revenue and profit growth between now and 2030. This will form one of several key focus areas CEO Ralph Mupita said the group has identified as it moves beyond its Ambition…
Eswatini and South Sudan are just two on a list of many African countries America has asked to accept violent criminals. United States (US) President Donald Trump’s policy of deporting foreign nationals convicted of violent crimes has sparked a global uproar. It also highlights the stark power imbalance between the US and developing countries, and…
