Augustine Tumi Mogashoa, Director of IT and Business Continuity Management Specialist, ASQE. (Image: Supplied) Agentic AI is transforming business – and tech executives must now lead with both strategy and soul. “By 2026, AI isn’t the future anymore; it’s the present,” says Augustine Tumi Mogashoa, Director of IT and Business Continuity Management Specialist at ASQE….
For a brief moment, the big PC brands turned away from shoving needless AI into everything and remembered that people use computers to do and build things. Artificial intelligence is for businesses; computers are for the rest of us. At least that was the general idea we can glean from the 2026 edition of the…
Beyond entertainment, the TikTok Awards in Johannesburg highlighted how creators are increasingly shaping culture, influence and income across Nigeria and Africa. Two weeks after attending the TikTok Awards Sub-Saharan Africa in Johannesburg, one impression has lingered: content creation on the continent is no longer a fringe activity or a passing trend. It has become a…
Municipalities have until Wednesday this week to make written submission on new draft rules that will influence how they operate, budget and deliver services in the energy sector. This follows national energy regulator Nersa publishing its draft electricity trading rules and a consultation paper in late November. It aims to establish a fair framework for…
Ride-hailing has become an essential service for some users. A majority (90%) of surveyed South African ride-hailing users consider ride-hailing services safer than conventional transport modes, such as buses and traditional taxis. This is according to anew Safety Index report released by Ipsos, commissioned by ride-hailing platform Bolt. The survey was conducted among a sample…
NOV 25 – President William Ruto has urged Africa’s development partners to back the continent’s industrial growth instead of entrenching a culture of dependency. Speaking at the 7th African Union-European Union Summit in Luanda, Angola, on Tuesday, the President called for a move from “extractive to productive” relationships, saying African countries must stop exporting raw…
Martin May, business development: networks at Duxbury Networking. I have been in networking long enough to see technologies come and go. Firewalls, MPLS and VPN concentrators have all had their place. But the way we work today has outgrown the idea of a neat perimeter that can be protected with a single box at the…
Obsidian Systems CEO Muggie van Staden Opsgenie may be reaching its end of life, but for South African IT teams, that marks the beginning of a smarter, more unified incident-management journey. In a recent webinar, Obsidian Systems unpacked what this transition means in practice, showing how to cut through alert noise and improve time-to-restore by…
For over 30 years, Philip Morris International (PMI) has been innovating by exploring ways to commercialise less harmful alternatives to combustible cigarettes. Ten years ago, the company embarked on an ambitious journey to revolutionise public health by developing and promoting science-based alternatives to traditional cigarette smoking. The goal was simple yet transformative: to create a smoke-free…
With the ability to deliver exceptional customer experience (CX) becoming a crucial part of modern business strategy, many organisations are discovering that traditional customer service models no longer serve their needs adequately. Customers are now looking for immediate, personalised engagements on the channel of their choice. They expect service to be available on their terms…
