Connect acquires Elerian AI to expand AI services offering

Connect acquires Elerian AI to expand AI services offering

Dion Millson, Elerian AI founder and CEO. Connect, which positions itself as an international leader in technology-enabled customer experience (CX), has acquired Elerian AI, a specialist in conversational AI-optimised contact centres. This acquisition uniquely positions Connect to provide digital assistants that provide natural, frictionless caller experiences, which allow its customers to scale their contact centres…

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Laserfiche Named a Leader in Nucleus Research Content Services and Collaboration Value Matrix 2025

Laserfiche Named a Leader in Nucleus Research Content Services and Collaboration Value Matrix 2025

Laserfiche — the leading SaaS provider of intelligent content management and business process automation — is a Leader in the Nucleus Research Technology Value Matrix for Content Services and Collaboration for the 10 year in a row. Among the vendors evaluated, Laserfiche ranks highest overall in usability. Download a copy of the report here. This…

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Banking on LEO: Q-KON transforms financial services connectivity

Banking on LEO: Q-KON transforms financial services connectivity

Q-KON, a leading provider of satellite communication solutions, recently shared the significant success and proven efficacy of its Twoobii-LEO satellite services, powered by Eutelsat OneWeb, in revolutionising connectivity for the financial services industry in South Africa. This innovative low-Earth orbit (LEO) satellite technology is transforming how South African banks ensure secure, high-speed and reliable communication…

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Africa: Robust Policies for Better Public Services in Africa – the 2025 Country Policy and Institutional Assessment (Cpia) Report in 6 Charts

Africa: Robust Policies for Better Public Services in Africa – the 2025 Country Policy and Institutional Assessment (Cpia) Report in 6 Charts

Since 2006, The World Bank’s annual Country Policy and Institutional Assessment (CPIA) Report has been a guide for countries, policymakers, and investors, identifying key trends and best practices that support effective public service delivery and foster a more resilient and prosperous future for Sub-Saharan Africa (SSA). The CPIA is an annual diagnostic tool for SSA…

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