President John Dramani Mahama has called for a new social contract between government, labour, and citizens, based on fairness, productivity, and mutual respect, to drive genuine reform and strengthen public service delivery across Africa. He emphasised that real transformation in governance and service delivery could only be achieved through collaboration with organised labour rather than…
PartServe site gets major upgrade. PartServe Channel Support, which positions itself as a leading distributor and service partner for IT parts and consumer electronics, is proud to announce the launch of its newly redesigned website, set to go live on 5 November 2025 at www.partserve.co.za. The new site represents a major upgrade in both functionality…
Malawi is hosting a three-day Africa Broadband Mapping to map and promote inclusive digital transformation across Sub-Saharan Africa. Speaking during the official launch of National Broadband Mapping System in Lilongwe, Malawi Communications Regulatory Authority (MACRA) Director of Telecommunications, Edward Kauka said there is need for countries to have broadband mapping system to identify gaps to…
AST SpaceMobile on Wednesday announced a deal with Verizon to provide cellular service from space beginning next year. This deal aims to bring direct-to-service connection via space to cell phone users “when needed” on Verizon plans, according to AST. It marks an expansion of a partnership between the two companies announced last year. AST shares…
LONDON — Despite being headlined by a genuine star and staged at one of London’s premier theaters, a play about the foundation of a sprawling and troubled public service seemed unlikely to provoke night after night of standing ovations. But that’s what happened with “Nye,” an unlikely hit about the creator, and origin story, of…
Huawei has announced the launch of its Service Upgrade Program, making it the first consumer electronics company to provide a comprehensive package of free services for its users. The programme includes expert solutions, cleaning and refresh, device diagnosis, system renewal and round-trip shipping – all at no extra cost. Unlike the traditional model built on…
Absa’s Johnson Idesoh and AWS’s Tanuja Randery put pen to paper to further entrench digital service delivery through cloud migration. Absa Group has announced a strategic partnership with Amazon Web Services (AWS) to accelerate its migration to cloud as part of its continuous digital transformation journey. The companies established an alliance in 2015 and, according…
La 11e édition du SBI Ltd Miss-Mr-Mrs India Worldwide Mauritius 2025 a été lancée en grande pompe, le samedi 9 août, au Swami Vivekananda International Convention Centre (SVICC), dans le cadre de la 24e édition du Mauritius Shopping Festival. Cet événement annuel, organisé en collaboration avec la Life Insurance Corporation (LIC), s’inscrit sous le thème…
Sean Lewis and Dees Pillay stopped by the ITWeb TV Biz* studio to talk about the ways in which BCX is transforming how enterprises think about service management. From deflecting service desk tickets and automating everyday queries, to translating voice calls into insights and coaching tools, this is service reimagined from the inside out. #ITWebTVBiz…
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