Enterprises are moving beyond AI experimentation as executives demand clearer evidence of financial and operational returns. Artificial intelligence (AI) adoption is increasingly delivering business value, but only about a quarter of enterprises are converting their investments into significant financial returns. This is one of the key findings of new research from Google Cloud, in partnership…
Jonathan Kruger, product innovation and growth lead, Smollan Technologies. Retail media, described by Luth Research as the fastest-growing ad segment in 2026, is a massive wave of opportunity that many South African retailers have been slow to take advantage of. It’s a strong and growing revenue stream for retailers globally. In South Africa, retail media…
The lack of defined entry points means AI is often used in isolated, low-impact ways. (Image source: 123RF) A new field report finds a widening disconnect between organisations’ expectations of artificial intelligence (AI) and the actual outcomes being delivered by the firms using it. The global report, published by tech executive and analyst Kristian Kabashi…
The AI cost for SMEs is rising rapidly, but for many South African businesses, the real challenge is not adoption—it’s achieving a clear return on investment. With nearly 60% of African businesses prepared to commit over $50 million to AI initiatives in 2026 according to the Boston Consulting Group (BCG), investment appetite is clearly rising….
Mark Hassoun, technical director at Anomali. Cyber security software distributor Solid8 Technologies and its partner Anomali will feature at the ITWeb Security Summit JHB 2026, helping CISOs learn how to ensure return on investment (ROI) from AI. The summit takes place on 2 and 3 June at the Sandton Convention Centre in Johannesburg, with workshops scheduled for…
The author, Workday’s Jannie Malan Artificial intelligence has rapidly moved from boardroom curiosity to boardroom mandate. Across South Africa — from Sandton’s financial district to Cape Town’s technology hubs — executives are under growing pressure to demonstrate how AI will deliver real business value. Yet amid the surge in investment and experimentation, a critical question…
Diego Silva Users of the AI-enabled Adobe Acrobat Studio are reporting significant improvements in document analysis, insight extraction and content generation, slashing time to value. This is according to Diego Silva, Expert Solutions Consultant at Adobe, who was speaking at a webinar hosted by Adobe and distributor Dax Data to showcase Adobe Acrobat Studio’s capabilities….
New Survey of Nearly 4,300 C-suite Leaders Reveals Intensifying Demand for Faster Innovation, Higher ROI and Stronger Business Resilience Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the…
ITWeb contributor Phillip de Wet. Ever since we learnt that GenAI is failing to deliver any measurable return on investment (ROI) in the enterprise, there’s been a subset of vendors doing what bad vendors do: selling a technology patch to a business problem. The specific patch that comes up most often is MCP, the Model…
Just one day after overtaking SpaceX as the world’s most valuable private company, OpenAI announced its latest acquisition: Roi, a personal finance startup. Roi offered a “one-stop shop” for managing financial portfolios and featured an AI chatbot that provided personalized investing advice. Read: Sony ULT Field 5 Review: ULTimately Based While the details of the…
