Reinventing retail through cloud | ITWeb

Reinventing retail through cloud | ITWeb

Keagan Boshoff, Senior Business Development Manager, Huawei Cloud. (Image: Supplied) Retail has entered an era where the distinction between digital and physical shopping is disappearing. Customers want to browse on their phones, step into a store and feel as though both experiences are part of the same journey. “Your shoppers don’t think online and offline…

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Is social commerce the next big thing for retail in Africa?

Is social commerce the next big thing for retail in Africa?

Natalie Kolbe, general partner at Norrsken22 Interview with Natalie KolbeGENERAL PARTNER, NORRSKEN22 Lives in: South Africa Natalie Kolbe, general partner at Africa-focused venture capital firm Norrsken22, believes social commerce could transform how Africans shop. In this interview, she explains why. For readers who might not be familiar, what exactly is social commerce? Social commerce, a…

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Shifting shopper trends put pressure on retail connectivity

Shifting shopper trends put pressure on retail connectivity

Retail in South Africa is changing. As customers become more digitally empowered, the traditional, staff-led in-store experience is being replaced with self-service, smartphone-driven journeys. Tobie van Schalkwyk, Business Unit Lead at Duxbury Networking. Image supplied Shoppers want speed, independence, and seamless access to the same product information and services they have online. But while most…

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Shein, Temu growth puts thousands of SA retail jobs at risk

Shein, Temu growth puts thousands of SA retail jobs at risk

South Africa’s e-commerce sector isn’t growing fast enough. Offshore e-commerce retailers, such as Shein and Temu, are rapidly gaining ground in South Africa’s retail clothing, textile, footwear and leather sector, displacing thousands of local jobs, including in e-commerce. This is creating an urgent need for digital transformation, including the adoption of artificial intelligence (AI). The…

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Retail Peak Season Strategies For 2025: Buckle Up

Retail Peak Season Strategies For 2025: Buckle Up

As the retail calendar barrels toward Black Friday and the festive season, brands are bracing for what could be a very unpredictable peak period. The economic landscape is volatile, consumer behaviour is shifting, and external pressures, from tariffs to supply chain disruptions, are mounting. Why This Year’s Peak Will Be Different “This year’s retail holidays…

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Smart retail unlocked: Five hurdles SA retailers must overcome in 2025

Smart retail unlocked: Five hurdles SA retailers must overcome in 2025

Quentin Daffarn, Managing Director, UC Wireless. South Africa’s retail landscape has undergone a profound transformation over the past few years, with the effects of the COVID-19 pandemic accelerating existing pressures and introducing new urgent challenges. “Fixed-location retailers are asking the same critical question,” says Quentin Daffarn, Managing Director of UC‑Wireless. “How do we stay relevant in the…

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