As South African consumers navigate rising living costs and persistent economic pressure, loyalty programmes have evolved from “nice-to-have” perks into essential value engines. Thabiso Msimanga, Head of Customer at X, Bigly Labs by Dis-Chem. Image supplied At the same time, fintech innovation, real-time data and AI-powered retail technology are converging to reshape what loyalty looks…
U.S. Treasury yields fell on Tuesday after the latest retail sales report missed expectations. The benchmark 10-year Treasury yield was more than 5 basis points lower at 4.145%, while the 30-year Treasury yield dropped more than 6 basis points to 4.787%. The 2-year Treasury note yield was down more than 3 basis points at 3.452%. One basis point is equivalent to…
As the industry converges for MWC Barcelona 2026, iQmetrix prepares to host the first-ever Telecom Retail Summit, transforming the conversation from network intelligence to the intelligent storefront. iQmetrix, the only global provider of Interconnected Commerce solutions for telecom retail, today announced its return to Mobile World Congress (MWC) Barcelona with the first-ever Telecom Retail Summit….
Devon Remmington, Director at Brilliant Cloud. For South African retailers, Black Friday and the December holiday season offer a chance to cash in on a countrywide shopping spree that is expected to generate over R150 billion in sales over Black Friday weekend alone this year. However, without effective ERP to streamline fulfilment, a seasonal bonanza…
Michael Langeveld, HPE. Modern retailers must move faster, think smarter and put customer experience at the centre of everything they do. And in an industry that runs on data, this means bringing information closer to retail operations. Speaking at an HPE and Microsoft retail executive event at Chefs Warehouse in Cape Town yesterday, Stephan Steyn,…
Tourists visit the Nanjing Road Scenic Area in Shanghai, China, on October 20, 2025. Nurphoto | Nurphoto | Getty Images Asia-Pacific markets were set to open lower on Friday, tracking losses on Wall Street as technology stocks continued to come under pressure. Japan’s benchmark Nikkei 225 index was set for a lower open, with its…
E-commerce will soon reach an important milestone in South Africa: by January, according to World Wide Worx research, online shopping will top 10% of total retail sales for the first time. The move to 15% and then to 20% will come much quicker. That’s the view of Frederik Zietsman, CEO of Naspers-owned Takealot Group –…
Ade Sun-Basorun, CEO of FoodCo Ade Sun-Basorun is the chief executive of FoodCo, a Nigerian retailer and consumer goods company. In this interview, he talks about the company’s growth, the challenges of operating in Nigeria, and the lessons he has learnt in the retail industry. FoodCo was recently ranked by the Financial Times as one…
Keagan Boshoff, Senior Business Development Manager, Huawei Cloud. (Image: Supplied) Retail has entered an era where the distinction between digital and physical shopping is disappearing. Customers want to browse on their phones, step into a store and feel as though both experiences are part of the same journey. “Your shoppers don’t think online and offline…
Natalie Kolbe, general partner at Norrsken22 Interview with Natalie KolbeGENERAL PARTNER, NORRSKEN22 Lives in: South Africa Natalie Kolbe, general partner at Africa-focused venture capital firm Norrsken22, believes social commerce could transform how Africans shop. In this interview, she explains why. For readers who might not be familiar, what exactly is social commerce? Social commerce, a…
