Tech companies are under intense pressure. Renewals are harder to secure, customers expect instant solutions and AI-native competitors are moving fast. Customer experience and customer success teams are tackling more complex interactions than ever – whilst being told to do more with less. Yet, according to the latest CallMiner CX Landscape Report, a paradox is…
In this episode, FNB Risk’s chief data and analytics officer Dr Mark Nasila discusses the current state of AI strategy creation and implementation for enterprises, looks at some of the risks, including data sovereignty and data provenance, and provides some recommendations and predictions. #AI #sovereignty #LLMs #fintech Investments in machine learning in 2017/18 to support…
South Africa entered 2026 with renewed confidence in the commodity cycle. Stronger platinum and gold prices, together with rising global demand for future-facing metals such as copper, have lifted sentiment across the sector and reinforced the country’s long-standing connection to mining and resource development. For many businesses further down the value chain, however, the mood…
Shabana Patel of Medihelp spoke to ITWeb TV about the situation that many organisations find themselves in – a great deal of executive excitement about AI, but struggling to translate vision into measurable results. This episode was recorded at the ITWeb Data Insights Summit 2026. #ITWebdatainsights #Data #ai Organisations are hyped up about AI and…
Trump's "Board of Peace" is pledging five billion dollars to rebuild Gaza and thousands of foreign troops.
Cell C has reported a R3.4-billion profit in its maiden results as a JSE-listed company, but the eye-catching number owes almost everything to a once-off balance sheet restructuring rather than underlying trading performance. The mobile operator, which listed on 27 November 2025 after a comprehensive debt-for-equity conversion, reported revenue of R5.7-billion for the six months…
The 90-day show will feature one representative from each African country, with the winner chosen mainly through paid public voting in an ‘election’ format. Organisers of Queen of Africa have officially launched a pan-African reality television show designed to amplify women’s leadership, cultural identity, and advocacy across the continent, with contestants drawn from all 54…
South African media has been saturated with Starlink coverage for months. Every ministerial statement, every regulatory development, every parliamentary objection becomes headline news. Yet amid this relentless coverage, a curious question emerges: why Starlink specifically? The regulatory challenges facing Elon Musk’s satellite service aren’t unique. Major global technology companies have long navigated South Africa’s broad-based…
The 2025 matric results are in. Top achievers have been photographed. Headlines have declared success. And if you believe the numbers, South African education is thriving. But there’s a figure that didn’t make the announcements: 51%. That’s South Africa’s throughput rate, the percentage of children who start grade 1 and make it through to matric….
US President Donald Trump. Brian Snyder/Reuters After celebrating Donald Trump’s second presidential term by swilling cocktails and partying to Snoop Dogg at a pre-inauguration event in January, the crypto industry went on to notch major legislative and regulatory victories this year. But the party may not continue into 2026. Among the industry’s biggest wins under…
