The business process outsourcing industry is no stranger to transformation. From offshore outsourcing to automation, the ground has never stopped shifting. But with the rise of generative artificial intelligence, the pressure is no longer just about operational efficiency, it’s about long-term relevance. But how do BPOs shift from being seen as transactional service providers to…
Russia pushed back Wednesday at comments made by President Trump, who disparaged Moscow’s military capabilities and economy and said Ukraine could potentially recapture all of the territory seized by Russian forces since President Vladimir Putin launched the full-scale invasion over three years ago. It marked a dramatic shift in rhetoric for Mr. Trump, who has…
When Apple took the wraps off the iPhone 17 line-up on Tuesday evening South African time, the spotlight naturally fell on the new iPhone Air – its thinnest handset yet – and the iPhone 17 range. Analysts praised the miniaturisation, the titanium frame and the new A19 Pro chip tuned for artificial intelligence workloads. But…
On the International Day for People of African Descent, celebrated each year on 31 August, UN Secretary-General António Guterres has called for justice, dignity and equality for people of African descent around the world. In a message released ahead of the Day, Mr. Guterres honoured the “extraordinary” contributions of people of African descent across every…
Embattled power utility Eskom has notched up something of a milestone in its long and bruising turnaround journey. On Friday, the company announced that unplanned outages had fallen to 7.3GW – the first time the figure has dipped below the 8GW mark since December 2020. The development appears to underscore the progress Eskom is making…
David Gritten BBC News, Jerusalem Reuters Tom Fletcher, UN humanitarian chief, said most of the UN’s food lorries were looted by desperately hungry Palestinians after entering Gaza on Sunday There is “real starvation” in Gaza, Donald Trump has said, after Israeli Prime Minister Benjamin Netanyahu insisted there was no such thing. Asked if he agreed…
In the fast-evolving South African media landscape, identifying a platform that truly resonates with the country’s influential business and technology decision makers is paramount for any organisation seeking to connect with this crucial audience. While various outlets vie for attention, TechCentral stands head and shoulders above the rest – the indispensable business platform for those…
Remember the time when cash notes and clunky coins filled your wallet? Today, your wallet’s bill compartment and coin pockets are probably much emptier, while its card slots are overflowing with bank and retailer cards. You might even be a consumer with no cards in your wallet, preferring contactless payments with your smartphone. The transition…
Kylian Mbappe was among the scorers as the French forward continues comeback in Real Madrid’s 3-2 win against Dortmund. Kylian Mbappe’s spectacular bicycle kick was among three goals in the second-half stoppage time, as Real Madrid beat Borussia Dortmund 3-2 in a Club World Cup quarterfinal match. The drama was not restricted to the late…
The way businesses compute, connect and protect their environment is evolving. Traditional infrastructure silos are giving way to distributed networks, where cloud, edge and embedded systems must work in harmony. Across Africa, organisations are under pressure to modernise operations, secure sprawling infrastructure and harness greater value from their data. But the biggest obstacle isn’t technology…
