South Africa’s cybersecurity challenge is not a tool problem

South Africa’s cybersecurity challenge is not a tool problem

South African organisations are investing heavily in cybersecurity. Most large enterprises run multiple platforms across endpoints, cloud, identity, vulnerability management and threat detection. Yet breaches continue to rise, ransomware remains a persistent threat and boards ask why risk still feels high despite significant spend. The reality is that most organisations do not have a technology…

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Service is everyone’s problem now

Service is everyone’s problem now

If you’re leading technology in a South African organisation right now, you’ve probably felt the same tension: service expectations keep rising, while teams stay lean. It shows up in the small moments that become big problems: A “quick” onboarding becomes three different tickets across three departments. An incident escalates, but no one has the full…

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why SA employers can’t find problem solvers

why SA employers can’t find problem solvers

South Africa’s employers keep saying the same thing: graduates can recall information, but they can’t solve problems. The World Economic Forum ranks analytical thinking as the single most important skill for the future workforce, comprising 9.1% of core skills reported by companies globally. Critical thinking, complex problem solving and cognitive flexibility follow close behind. These…

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AI is not a technology problem

AI is not a technology problem

Artificial intelligence is distracting too many organisations into thinking that AI is a technology challenge. It’s not, well, not primarily. AI is first and foremost a people problem, and it is a business problem. Technology alone cannot deliver impact. How your teams adopt it, how your leaders integrate it and how your operations evolve around…

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Russia keeping “stolen” Ukrainian territory “the main problem” with U.S. peace proposal, Zelenskyy says

Russia keeping “stolen” Ukrainian territory “the main problem” with U.S. peace proposal, Zelenskyy says

Ukrainian President Volodymyr Zelenskyy said Monday that the suggested legal recognition of Russian sovereignty over captured territory in the east of his country remained a “main problem” in negotiations as President Trump pushes for a deal to end Moscow’s nearly-four-year war on Ukraine. Ukrainian and American officials met over the weekend in Switzerland to discuss…

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South Africa’s telecoms sector has a customer sentiment problem

South Africa’s telecoms sector has a customer sentiment problem

The telecommunications sector scored lowest in customer sentiment compared to other major industries in 2024, according to the PwC South African Telecommunications Sentiment Index, produced in collaboration with DataEQ. “Sentiment data offers a real-time lens into customer experience performance,” said Liska Kloppers, head of growth at DataEQ. “It empowers brands to act with precision, knowing…

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The problem with vibe coding

The problem with vibe coding

Generative AI tools are driving productivity across a wide variety of industries. The technology has found a lucrative niche in software development, where programmers report an up-to-30% improvement in output. Vibe coding, as AI programming has come to be known, has the highest impact when used by more senior developers, allowing them to prototype and…

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