Junaid Hussain, head of digital services support at Ricoh South Africa. If you are still using skilled people to do repetitive tasks, you’re wasting resources. Automation exists to change that. When people talk about digital transformation, the focus is usually on cost. But in my experience, the real opportunity lies in how we use automation…
Your customers are checking their WhatsApp messages multiple times a day. (Image: Cellfind) How many potential customers have you lost because they couldn’t reach you after hours? How often do your staff members spend their days answering the same basic questions over and over? Are your competitors responding to customer queries faster than you can…
New York — As the world’s youngest and fastest-growing nations, LLDCs are home to immense untapped potential, yet remain cut off from the currents of international commerce and opportunity. Imagine being surrounded by opportunity, yet separated from it by mountains, borders, and vast distances from the nearest port–this is the daily reality for the world’s…
Holly Williams reports on how U.S. Marines are training alongside their Australian and Japanese allies in an exercise that’s part of the U.S. military’s expansion in Asia, an effort to prevent war by deterring China from military aggression.
Digital innovation and technology remain underfunded and underdeveloped across Africa, according to a report on Africa’s development which was discussed at the General Assembly on Monday. In 2024, only 34 per cent of women and 45 per cent of men on the continent used the internet, compared to global averages of 65 and 70 per…
The Minister of State for Petroleum Resources (Gas), Ekperikpe Ekpo, has called for regional collaboration and innovation to build a resilient African gas economy. Speaking during the Africa Gas Innovation Summit (AGIS) 2025 in Abuja, Ekpo said Africa must overcome infrastructure and policy challenges to fully harness its gas resources. “Africa is blessed with natural…
On World Refugee Day, climate solutions charity Ashden has announced grants totalling £270,000 (US$365,000) for refugee entrepreneurs bringing affordable, low carbon technologies to their communities in three countries in Africa. Ashden’s grants and technical assistance will boost the growth of 18 refugee-led social enterprises in Kenya, Uganda and Ethiopia – innovators who are already driving…
Bandari Maritime Academy is Kenya’s premier maritime training institution. PHOTO/UGC. By ANDREW MWANGURA [email protected] Kenya stands at a critical juncture in its maritime development, a moment ripe with potential yet fraught with challenges. The latest “Deep Dive on Seafarer Sustainability” report from the World Maritime University, commissioned by the Lloyd’s Register Foundation, sheds light on…
