The Popia problem with agentic AI

The Popia problem with agentic AI

South African executives are rapidly bypassing the experimental phase of AI pilots, moving quickly through the fundamentals and favouring more aggressive deployments of generative AI and machine learning tools across financial services, telecommunications and retail. The appetite shows up in the rankings, too. According to the Ataraxis Global Outsourcing AI Readiness Index, South Africa ranks…

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Truecaller cooperating with Info Regulator’s Popia probe

Truecaller cooperating with Info Regulator’s Popia probe

A probe by the Information Regulator into caller identity app Truecaller regarding its alleged violation of the Protection of Personal Information Act (Popia) is still ongoing, the company has confirmed. Speaking to TechCentral in Johannesburg on Wednesday, Mmathebe Zvobwo, director for market development in South Africa at Truecaller, said the company has complied with the…

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Popia is strong, Paia needs reform, says Information Regulator

Popia is strong, Paia needs reform, says Information Regulator

The Information Regulator’s Mukelani Dimba Wednesday, 28 January marks World Data Privacy Day. With South Africa’s Information Regulator celebrating its 10th anniversary in 2026, TechCentral spoke to Mukelani Dimba, acting executive for education and communication at the regulator, about the state of information rights in the country. In this interview, Dimba reflects on the effectiveness…

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InfoReg exposes POPIA violators as data breaches mount

InfoReg exposes POPIA violators as data breaches mount

In the 2024/25 financial year, 2 374 data breaches were reported to the Information Regulator. Data breaches are on the rise in South Africa, with the Information Regulator reporting a sharp increase in incident notifications. This emerged yesterday at a media briefing by advocate Pansy Tlakula, chairperson of the Information Regulator. Tlakula presented the high-level…

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Firms under-report POPIA breaches as cyber attacks rise

Firms under-report POPIA breaches as cyber attacks rise

As cyber attacks continually rise, the Information Regulator says it needs more staff. As cyber attacks escalate and companies fail to report hacks under the Protection of Personal Information Act (POPIA), the Information Regulator does not have sufficient staff to enforce the law. Mukelani Dimba, executive for education and communication at the Information Regulator, tells…

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