Google Maps chatbot can now order you food or reserve hotels

Google Maps chatbot can now order you food or reserve hotels

Google is rolling out a major feature expansion to “Ask Maps,” the conversational assistant embedded within Google Maps. The update introduces agentic capabilities that allow users to order food, book accommodations, and monitor public transit directly through natural language prompts, alongside deep personalization options driven by connected Google services. Read: SpaceX shares plunge after first…

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ITWeb TV: AI has ushered in a new work order, says Salesforce

ITWeb TV: AI has ushered in a new work order, says Salesforce

Salesforce’s Linda Saunders explains the impact of AI on CRM, ICT channel and work force in general. AI continues to impact business operations, most notably in customer relationship management (CRM) and customer experience (CX). According to Linda Saunders, country manager and senior director of solution engineering for Africa at Salesforce, the technology also influences the ICT supply…

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