Theft and power cuts hammer SA telecoms operators

Theft and power cuts hammer SA telecoms operators

Telecommunications infrastructure theft and power outages continue to hold back connectivity in South Africa, with the cost burden on mobile and fibre operators more than doubling in a year. According to communications regulator Icasa’s latest State of the ICT Sector report, published last week, the rate of telecoms equipment theft grew significantly between 2024 and…

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Who is Hardware Distribution? A trusted, women-owned partner for ICT resellers, data centres and network operators

Who is Hardware Distribution? A trusted, women-owned partner for ICT resellers, data centres and network operators

Gail Holt, Managing Director, Hardware Distribution. For ICT resellers and network operators, choosing the right distribution partner is one of the most important strategic decisions they can make. The right distributor doesn’t just move products – it delivers technical knowledge, reliable support, trusted relationships and consistent availability in an industry defined by rapid change and…

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WhatsApp is eating South African operators’ revenue

WhatsApp is eating South African operators’ revenue

South Africa’s mobile operators carried 21.5% more voice traffic in 2025 than the year before but earned R10.4-billion less from mobile services, according to Icasa’s latest State of the ICT Sector report — the starkest illustration yet of the revenue squeeze being inflicted by so-called over-the-top (OTT) platforms and intensifying price competition. Total mobile services…

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Who is Hardware Distribution? A trusted, women-owned partner for ICT resellers, data centres and network operators

Who is Hardware Distribution? Trusted, women-owned partner for ICT resellers, data centres, network operators

Gail Holt, Managing Director, Hardware Distribution. For ICT resellers and network operators, choosing the right distribution partner is one of the most important strategic decisions they can make. The right distributor doesn’t just move products – it delivers technical knowledge, reliable support, trusted relationships and consistent availability in an industry defined by rapid change and…

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Africa: Northern Africa OTF 2026 – Huawei joins operators to launch Northern Africa Digital Operation Transformation Pioneer Club 2.0

Africa: Northern Africa OTF 2026 – Huawei joins operators to launch Northern Africa Digital Operation Transformation Pioneer Club 2.0

On March 1, Huawei Northern Africa OTF (Operations Transformation Forum) 2026 was successfully held in Barcelona, Spain. With the theme   “Unified Entry & All Intelligent Operations Ignite New Growth”   the event gathered over 100 representatives from governments, operators, and industry organizations to discuss the digital and intelligent transformation of African operators and share…

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Mobile operators face tougher rules on data and billing

Mobile operators face tougher rules on data and billing

Communications regulator Icasa has gazetted an update to its consumer-protection rules that will materially change how mobile data, voice and SMS bundles work – and sharply limit how operators bill customers once those bundles are depleted. Published in the Government Gazette on 23 January, the end-user and subscriber service charter amendment regulations introduce stricter requirements…

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‘SA operators can no longer treat risk as a compliance exercise’

‘SA operators can no longer treat risk as a compliance exercise’

Carl Bosma, director for Risk Advisory Services and telecommunications lead at BDO SA. Cyber attacks, security breaches and technology disruptions are top global risks, and a reactive, compliance-led approach is no longer fit for purpose in today’s ‘permacrisis’ environment. This is according to new research from auditing and business services firm BDO. BDO Global’s 2025/26…

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