Power utility Eskom expands support with a new customer service model. (Photograph: Pixabay.) Power utility Eskom is rolling out a new customer service model that features mobile customer hubs, digital platforms and self-service tools. This, after Eskom chairperson Mteto Nyati told ITWeb that leveraging digital technologies will be key to reducing operational costs and enhancing…
Steve Burke, is the executive for agentic automation at iqbusiness For more than a decade, automation inside banks has been used discreetly and on a distributed basis, principally for task automation. It handled bits of processes, typically within business silos. That limited, incremental approach made sense when robotic process automation (RPA) was deterministic, fragile and…
The Technology Innovation Institute (TII), the applied research pillar of Abu Dhabi’s Advanced Technology Research Council (ATRC), has announced the release of Falcon H1R 7B, a next-generation AI model that takes a significant step toward making advanced AI more accessible than ever, by delivering world-class reasoning performance in a compact, efficient, and openly available format….
The Technology Innovation Institute (TII), the applied research arm of Abu Dhabi’s Advanced Technology Research Council (ATRC), has announced Falcon-H1 Arabic, a newly developed large language model built on a hybrid Mamba-Transformer architecture. Representing a complete departure from previous transformer-based versions, this new model establishes itself as the highest-performing system on the Open Arabic LLM…
IE 11 is not supported. For an optimal experience visit our site on another browser. Now Playing Grok AI model still generating sexualized content after changes 05:16 UP NEXT Chargers Sold at TJ Maxx, Marshalls Recalled Over Explosion Risk 00:26 Major companies gearing up for robotaxi rollouts 03:35 AI bot ‘Grok’ scrutinized for explicit images…
Cell C headquarters in Midrand. (Photograph by Nicola Mawson) Cell C is set to follow the same capex-light model that it does for cellular services when it expands its fibre offerings – partnering with open access companies. CEO Jorge Mendes says the company, which turned its first profit earlier this year ahead of a 27…
Philip Hughes, CEO of Body20 Global, on why the Body20 franchise opportunity is more than just a business investment — it’s a chance to change lives. Rooted in purpose, supported by data, and designed for modern demand, Body20 offers a high-impact model that gives studio owners the chance to build something meaningful and financially resilient….
Speaking at the Nigerian Pavilion during COP30 in Belém, Brazil, Governor Radda delivered a compelling address themed “Imperative for International Collaborations and Supports Towards Climate Actions at Subnational Level: The Katsina State Pathway.” Katsina State Governor, Dikko Umaru Radda, has positioned the state as a continental model for sustainable development, calling for enhanced international partnerships…
Home affairs introduces doorstep delivery of passports for South African citizens living abroad. Taking a page out of the e-commerce model, the Department of Home Affairs (DHA) is introducing doorstep delivery of passports for South African citizens living abroad. The move, announced yesterday, is in line with the DHA’s digital transformation, as the custodian of…
Financial markets expert and Managing Director of NG Clearing, Mr. Farooq Oreagba, has said that Africa is on the verge of unveiling an innovative financing model to bridge its infrastructure gap a move he believes could transform the continent’s development trajectory. Speaking on the sidelines of the ongoing IMF/World Bank Annual Meetings, Oreagba said he…
