Microsoft and Postel: An Innovative New Data and AI-Driven Solution to Optimize Italian SMEs’ Relationships with Their Customers

Microsoft and Postel: An Innovative New Data and AI-Driven Solution to Optimize Italian SMEs’ Relationships with Their Customers

The Marketing Data Platform combines AI-powered market intelligence, first-party data and omnichannel activation to help SMEs analyze market trends and historical campaign performance, turning insights into audiences and increasingly targeted future actions. Microsoft and Postel, a Poste Italiane Group company, announce an evolution of their collaboration and of the agreements they have signed for the…

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Simplify Microsoft Teams calling with Telviva

Simplify Microsoft Teams calling with Telviva

The author, Telviva’s Rob Lith Even as South African organisations embrace online and collaborative working, along with remote and hybrid working environments enabled through tools such as Microsoft’s productivity suite, voice calling has remained a separate system, often because of the technical challenges and high costs associated with integration. It is not ideal for an…

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Microsoft revamps Copilot in workplace AI push

Microsoft revamps Copilot in workplace AI push

Microsoft is integrating technology linked to Claude – an AI model developed by Anthropic – into Copilot. Microsoft has rolled out a new set of features for its Microsoft 365 Copilot platform, including tools for complex, multi-step work and deeper research tasks, as competition in workplace artificial intelligence (AI) intensifies. The update introduces Copilot Cowork,…

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Microsoft rolls out big Copilot upgrades

Microsoft rolls out big Copilot upgrades

Microsoft has unveiled new features in its Copilot research assistant that would allow users to utilise multiple AI models simultaneously within the same workflow, the latest move by the tech giant to improve its AI offering and boost adoption. In a new feature called “Critique”, Copilot’s Researcher agent will now be able to pull outputs…

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