KZN sees contact centre prominence growth

KZN sees contact centre prominence growth

Up to 30% of SA’s GBS workforce is concentrated in Durban, says BPESA. Considered somewhat of a late entrant into the global business services (GBS) space, coastal city Durban is now entrenching itself as a leading GBS hub. This, as 25% to 30% of SA’s GBS workforce is concentrated in the KwaZulu-Natal (KZN) capital city,…

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SASSA KZN makes gains with biometrics verification

SASSA KZN makes gains with biometrics verification

SASSA’s digital verification programme has made headway in KwaZulu-Natal. The KwaZulu-Natal regional office of the South African Social Security Agency (SASSA) is reviewing over 180 000 social grant cases, as part of the income verification process. This came to light during the Portfolio Committee on Social Development’s week-long oversight of the KZN province, which kicked-off…

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Standard Bank brings STEAM coding challenge to KZN

Standard Bank brings STEAM coding challenge to KZN

The Kuunda STEAM hackathon targets under-resourced schools to ensure no learner is left behind. Standard Bank Group, in partnership with the Kuunda Disrupt Programme and Gordon Road Girls’ School, has launched the science, technology, engineering, arts and mathematics (STEAM) coding challenge in KwaZulu-Natal (KZN). According to a statement, the initiative brings together 21 quintile level…

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