BPO sector unlikely to reach 500 000 jobs target
South Africa’s GBS industry has created about 200 000 cumulative since inception in 2006. (Image source: iStock) Despite being a youth employment green shoot, South Africa’s global business services (GBS) sector is unlikely to reach 500 000cumulative jobs by 2030, as envisaged in the 2021 master plan. This is according to Reshni Singh, CEO of…
