Power utility Eskom expands support with a new customer service model. (Photograph: Pixabay.) Power utility Eskom is rolling out a new customer service model that features mobile customer hubs, digital platforms and self-service tools. This, after Eskom chairperson Mteto Nyati told ITWeb that leveraging digital technologies will be key to reducing operational costs and enhancing…
OpenAI introduces ChatGPT Health. ChatGPT maker OpenAI is rolling out a health-focused feature to the generative artificial intelligence (AI) tool that’s used by nearly a billion users. Named ChatGPT Health, the new feature aims to provide users with health and wellness information. This, as health is one of the most common ways people use ChatGPT,…
Checkers has unveiled its first smart trolley to enhance the shopping experience. Retailer Checkers begins trialling a smart shopping trolley, which it says marks its first step towards a frictionless, technology-led in-store experience. The Xpress Trolley allows shoppers to scan-and-bag items as they go, track a live running total, and pay directly on the trolley…
Samsung rolls out its thinnest and lightest foldable in the Galaxy Z Fold series. South Korean electronics giant Samsung has rolled out the latest flagship smartphones in its foldables portfolio, including one with a “better” price point. While it usually offers two foldable devices, for the seventh iteration, the smartphone maker unveiled the Galaxy Z…
