Africa: As Global Health Faces Reversal in Progress, Gates Foundation CEO Details 20-Year Push to Save, Improve Lives

Africa: As Global Health Faces Reversal in Progress, Gates Foundation CEO Details 20-Year Push to Save, Improve Lives

Mr Suzman says the setback shouldn’t be permanent and lays out a roadmap to reclaim momentum and accelerate progress through 2045, even amid significant financial constraints globally. Today, Gates Foundation CEO Mark Suzman released his 2026 Annual Letter, The Road to 2045, warning that the recent reversal in global health progress raises urgent moral choices…

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Trends shaping the use of AI to improve CX

Trends shaping the use of AI to improve CX

Globally and locally, the customer service industry is in a state of change, driven by the proliferation of communication channels and the rise of artificial intelligence, pushing organisations to re-evaluate longstanding approaches and models to delivering exceptional service. New research shows that although nearly 90% of organisations plan to use AI to enhance the customer…

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Africa: As Global Health Faces Reversal in Progress, Gates Foundation CEO Details 20-Year Push to Save, Improve Lives

Africa: Trust Between Police and Foreign Nationals Can Improve Safety for All

Sound relations with foreign nationals living in South Africa will help police gather intelligence, solve cases and prevent violence. According to the most recent Statistics South Africa census, 3.9% of the population is foreign-born. Despite making up such a small share of the country’s people, foreign nationals disproportionately fall victim to many serious crimes. A…

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Africa: As Global Health Faces Reversal in Progress, Gates Foundation CEO Details 20-Year Push to Save, Improve Lives

Africa: UL President Dr. Maparyan Unveils Five-Year Plan to Improve University’s Ranking in Africa

The President of the University of Liberia (UL), Dr. Monica J. Maparyan, has unveiled a comprehensive five-year strategic blueprint intended to boost the university’s performance and elevate its ranking among higher education institutions across Africa. Maryland, USA: The plan was formally introduced during a pivotal roundtable discussion at the University of Liberia Alumni Association in…

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Top ICT tenders: SASSA targets BI to improve processes

Top ICT tenders: SASSA targets BI to improve processes

SASSA believes its business intelligence initiative will improve its decision-making processes, enhance operational efficiency and improve customer experience. It’s an interesting week on National Treasury’s eTenders Portal, with the public sector targeting a wide range of requirements. It is the South African Social Security Agency (SASSA), however, that takes the headline with its request for…

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South African business conditions improve

South African business conditions improve

Business conditions in South Africa’s private sector improved for the fifth month running in September, buoyed by a rise in output and new orders, S&P Global reported on Friday. The Purchasing Managers’ Index (PMI) edged up to 50.2 in September from 50.1 in August, indicating a mild improvement in the sector’s health. PMI readings above…

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Africa: As Global Health Faces Reversal in Progress, Gates Foundation CEO Details 20-Year Push to Save, Improve Lives

Africa CDC Unveils Plan to Improve NCD, Mental Health Tracking

Document aims to drive data-driven action , reinforce nat’l health systems – The Africa CDC has released new guidance to help AU Member States improve surveillance of NCDs, injuries, and mental health rising threats to Africa’s health and development goals. Non-Communicable Diseases (NCDs) and mental health conditions are increasingly being recognized as silent epidemics across…

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