The business process outsourcing industry is no stranger to transformation. From offshore outsourcing to automation, the ground has never stopped shifting. But with the rise of generative artificial intelligence, the pressure is no longer just about operational efficiency, it’s about long-term relevance. But how do BPOs shift from being seen as transactional service providers to…
AI start-ups are attracting record sums of venture capital, but some of the world’s largest investors warned that early-stage valuations are starting to look frothy, senior investment executives said on Friday. “There’s a little bit of a hype bubble going on in the early-stage venture space,” said Bryan Yeo, group chief investment officer at Singapore…
DY/DX urges South African leaders to adopt a skeptical, evidence-based approach to AI and to recognise that real transformation requires process and behaviour change. Geoff Cohen, partner at DY/DX South African businesses are racing to deploy artificial intelligence (AI), but many risk confusing automation with true AI with potentially costly consequences. Speaking at the Knowledge…
News media shape public understanding of artificial intelligence (AI) and influence how society interacts with these technologies. For many people, especially those who have not sought more knowledge about AI elsewhere, media platforms are a primary source of information. This is particularly significant in Africa, where historical and socioeconomic contexts like colonial legacies and uneven…
Luis da Silva, CEO at Healthbridge. With its unmatched ability to process vast datasets at speed and scale, AI is opening new frontiers in diagnosis, treatment and healthcare delivery. The impact on global health systems is profound: enabling earlier interventions, advancing personalised medicine and significantly reducing administrative inefficiencies. New York-based CB Insights’ latest State of…
