The International Air Transport Association (IATA) announced that Africa posted the strongest growth, as the global air cargo industry is maintaining its resilience as demand rose 4.1 per cent in August 2025 compared to the same period last year. According to the report, the growth marks the sixth consecutive month of year-on-year expansion, underscoring the…
KAMPALA, September 30, 2025–Uganda’s economic growth continues to be strong, with real gross domestic product (GDP) accelerating from 6.1% to 6.8% in the nine months from July 2024 to March 2025. A new World Bank report shows that this good performance was driven by agriculture, manufacturing, construction, plus household and government consumption. In contrast, the…
There’s more to business innovation than breakthrough apps, technology or pivots that disrupt industries. For SMEs, innovation can be found in smaller, practical improvements that bring real value to both customers and the business itself. At its core, innovation asks business owners to think differently and look beyond the obvious to find creative ways to…
FNB CEO Harry Kellan. First National Bank’s (FNB’s) digitally-active customer base grew to 7.78 million, from 7.35 million in 2024. This is based on the bank’s financial results for the year ended 30 June, with its customers increasingly adopting digital payment methods over the years. FNB’s digital channels include mobile banking (USSD), online banking and…
Rahana Vally, Director at Brilliant Link. (Image: Supplied) In today’s fast-paced business environment, achieving real-time financial insights is no longer a luxury; it’s a necessity for CFOs to drive strategic decisions and maintain a competitive edge. Yet, many finance leaders in South Africa are still grappling with outdated, legacy systems that stifle agility and innovation….
Generative and agentic AI are no longer experiments for most customer experience (CX) leaders. According to CallMiner’s 2025 CX Landscape Report, 96% of global customer experience and contact centre leaders believe implementing artificial intelligence (including generative and agentic AI) is key to their CX and contact centre strategies, up from 87% in 2024. That said,…
When Mary May started buying from third-party sellers on Walmart’s online marketplace, she said she assumed the products she was purchasing were the same as the ones she’d long bought in stores. So in late March when she said she saw a “ridiculous sale” on her favorite Neuriva brain supplements on Walmart‘s marketplace, she bought…
MTN Group CEO Ralph Mupita MTN Group is preparing a major push into artificial intelligence infrastructure, signalling a strategic shift beyond its traditional telecommunications business. According to a Bloomberg News report on Tuesday, MTN is in talks with US and European firms to co-build data centres across the continent to supply AI computing power to…
SMME early payments: 13 days | Socio-economic transformation spend: R431m The company reported a net loss after tax of R246m, primarily due to provision for expected credit loss (ECL) driven by the economic challenges of its customers. Looking ahead Sentech will continue to focus on accelerating digital transformation, enhancing service delivery, expanding partnerships, and growing…
The West African Institute for Financial and Economic Management (WAIFEM) has declared that gender equity is not just a question of fairness but a strategic imperative for Africa’s long-term growth, innovation, and institutional resilience. The declaration came at the opening of a five-day regional workshop on “Women in Leadership: Understanding Gender Dynamics in the Workplace,”…
