Your customers are checking their WhatsApp messages multiple times a day. (Image: Cellfind) How many potential customers have you lost because they couldn’t reach you after hours? How often do your staff members spend their days answering the same basic questions over and over? Are your competitors responding to customer queries faster than you can…
South Africa’s e-commerce sector isn’t growing fast enough. Offshore e-commerce retailers, such as Shein and Temu, are rapidly gaining ground in South Africa’s retail clothing, textile, footwear and leather sector, displacing thousands of local jobs, including in e-commerce. This is creating an urgent need for digital transformation, including the adoption of artificial intelligence (AI). The…
The Foschini Group (TFG) is reporting a significant surge in its online sales, thanks in large part to the strong performance of its e-commerce platform, Bash. In a trading update for the three months ended June 28, 2025, TFG announced that its Africa online sales jumped by 40.2% year-on-year. This growth has lifted the contribution…
Checkers Sixty60 is maintaining its lead in the online grocery delivery market, with sales growth continuing to outpace its closest rival, Pick n Pay’s asap! According to a trading statement from Checkers parent company, Shoprite Holdings, online sales through Sixty60 surged by 48% year-on-year in the 52 weeks leading up to June 29, 2025. In…
We are one of the leading cryptocurrency exchanges. Discover how crypto.com, one of the world’s fastest-growing crypto-currency platforms, collaborates with LexisNexis Risk Solutions to stay ahead of evolving fraud threats. Deyan Tsvetkov, SVP of Risk Management at crypto.com, shares how LexisNexis ThreatMetrix supports crypto.com’s global expansion by boosting fraud detection by 26%, enabling seamless onboarding and ensuring…
Solar energy is booming across the U.S. and, for the first time, Florida is catching up to industry powerhouses Texas and California. Despite removing climate change from its official state policy in 2024, Florida added more utility-scale solar than California last year, with over 3 gigawatts of new capacity coming online. “This is not a…
Microsoft has released its fiscal Q4 2025 financial results, showing significant growth despite recent layoffs. The company reported $76.4 billion in revenue and a net income of $27.2 billion, marking an 18% and 24% increase, respectively, year-over-year. These strong results come just weeks after the company laid off up to 9,000 employees. As of June…
Kinshasa, July 28, 2023–In the Democratic Republic of Congo (DRC), rationalizing tax incentives could improve effectiveness of tax policies, and pave the way for future tax rate reductions, while ensuring adequate resources for development and social spending, according to the World Bank DRC Economic Update, released today. The report titled Reassessing Tax Incentives – Falling…
Takealot Group CEO Frederik Zietsman Takealot Group is ramping up on-demand delivery by repurposing its Mr D takeaway food platform to handle pet supplies, toys and other frequently purchased items in a bid to fend off growing competition. Mr D, which before the Covid-19 pandemic focused on doorstep food delivery, has been repositioning itself as…
In today’s experience economy, customers aren’t just buying products or services, they are buying the experience too. Having the best product in the market does not mean that customers will be satisfied or remain loyal. Not knowing and understanding your customers experience (CX) is the silent killer of small and medium businesses. Far too many…
