Pick n Pay is introducing a generative AI shopping companion named “Penny” into its asap! on-demand delivery app. Built on Google’s Gemini models, the feature is scheduled to roll out to select users starting Monday, 6 July 2026, before reaching all asap! customers in the subsequent weeks. The retailer is billing the update as South…
AI in retail: Streamlining fulfilment, pricing strategies and data analysis. Artificial intelligence (AI) is rapidly reshaping grocery retail operations by optimising essential functions such as stock fulfilment, dynamic pricing and data analysis. These strategic areas are critical for maintaining competitive margins and delivering exceptional customer satisfaction. By leveraging AI-driven solutions such as Arch Retail Solutions,…
We Need Milk CEO Arjan van den Berg South Africans are shopping for groceries online more than ever, yet many households still struggle to see the full cost and nutritional value of their baskets before checkout. A new service called We Need Milk thinks it has the solution. Online retail exceeded R130-billion in 2025 and…
National Gambling Board data shows about R1.5 trillion was wagered in SA’s gambling industry in 2024–2025. South Africans are diverting money they are supposed to spend on groceries to try their luck on online gambling. This is one of the biggest findings from a study conducted by Durban-based market research firm Trade Intelligence. The online…
As grocery prices continue to squeeze household budgets, a new app called Grocify is aiming to give South Africans the upper hand. Developed by Johannesburg-based software engineer Ethan Stander, the app allows users to compare real-time prices across the country’s four largest retailers in a single interface. Read: SALT telescope solves the mystery of the…
