A dedicated customer service management system is invaluable. (Image source: 123RF) There is a saying that customers may forget what you sold them, but they never forget how you made them feel. In today’s competitive business environment, products can be copied, prices can be matched and technology evolves rapidly. Exceptional customer service, however, remains one…
First, a report on the miracle babies of the Mauthausen camp. And, South Africa’s missing great white sharks.
Formula 1 great Alain Prost suffered a head injury when a masked gang raided his home, Swiss media reports claim. The violent robbery took place at the home of the French four-time world champion in Nyon, about 25km north of Geneva, according to Blick., external Police have confirmed a family was targeted by robbers at…
NAIROBI, Kenya, May 11, 2026 – Double world record holder Eliud Kipchoge has called for collaboration between Africa and France to develop the innumerable sports talents on the continent. Kipchoge believes France can provide Africa with knowledge and experience on sports science, infrastructural development, athlete development and event hosting. “France provides experience in sports science,…
President Trump threatened Iran on Wednesday with new attacks, warning they would be at a “higher level and intensity” than previous rounds of bombing, if it declined to agree to a peace deal, which he said was “perhaps, a big assumption.” His latest remarks, in a Truth Social post, came 13 hours after he said…
In response, Araghchi said: “Iran has always welcomed a mutually beneficial, fair and equitable NUCLEAR DEAL – on equal footing, and free from coercion, threats, and intimidation – which ensures Iran’s rights to PEACEFUL nuclear technology, and guarantees NO NUCLEAR WEAPONS.”
United States President Donald Trump’s second administration has introduced a bold and unconventional strategy for the Middle East. The administration intends to recalibrate US influence in a region historically scarred by conflict, prioritising regional stability through economic strength and military consolidation by asserting a stronger, business-minded US presence. At the centre of Trump’s ambitious goal…
M23’s advance exposes the limits of current peace efforts in the Democratic Republic of the Congo. On 4 December, the presidents of Rwanda and the Democratic Republic of the Congo (DRC) signed the Washington Accords for Peace and Prosperity at a ceremony in Washington, hosted by United States (US) President Donald Trump. The accords reaffirm…
The author, SAS South Africa’s Craig Stephens Most IT leaders are trying to do three things at once: modernise their analytics, sensibly move to the cloud and keep a lid on costs. This often results in a tangle of overlapping tools and partial migrations that are expensive to operate and complex to govern. As artificial…
President Donald Trump has vowed to lead a revival in U.S. shipbuilding, but the success of this manufacturing renaissance in a key sector for national security will rely on the expertise from overseas. The administration’s goal of a shipbuilding boom is a part of Trump’s “Make America Great” policy agenda. Trump signed an executive order…
