More companies are announcing AI-driven layoffs from Salesforce to Accenture. Twenty20 From tech to airlines, large global companies have been slashing staff as the real-world impact of artificial intelligence plays out, spooking employees. But critics say AI has become an easy excuse for firms looking to downsize. Last month, tech consultancy firm Accenture announced a…
ITWeb contributor Phillip de Wet. As an enterprise buyer, there are occasional windows of opportunity to lay in some IT products and services ahead of drought, or price spikes. We mostly get to see those in retrospect, the way we now know that early 2022 would have been an excellent time to stock up on…
Why AI in the contact centre is only as good as your strategy. Artificial intelligence is everywhere in business conversations right now. In the contact centre space, it is often hailed as the next great leap forward, promising to transform customer interactions, improve efficiency and drive significant cost savings. Yet, for every success story there…
A Karpowership vessel is seen in this file photo. Image: Supplied A plan to station floating power-generation ships in three South African ports, a project championed by former energy minister Gwede Mantashe, is dead in the water. This is after the Organisation Undoing Tax Abuse, better known as Outa, won a case in the high…
The BBC’s David Sillito looks back at the life of Ozzy Osbourne, the frontman of heavy metal band Black Sabbath, who has died at the age of 76.
Findings highlight the potential of education to foster stronger, more accountable political institutions. Abstract This paper investigates how education shapes public attitudes toward transparent and accountable governance in Africa. Much of the research on governance and education has focused on Western contexts, leaving the African perspective underexplored. Afrobarometer surveys show that many Africans consistently support…
People shop for groceries at a store in New York City, U.S., July 15, 2025. Jeenah Moon | Reuters Expectations are a funny thing. When we say that something meets expectations, we tend to mean it in a positive way, suggesting that a hurdle has been cleared or the result is welcome. But what happens…
TangMan Photography | Getty Images U.S.-China trade talks were set to continue in London on Tuesday, as the world’s top two economies strive to sort out differences following a call between the leaders of the two countries. President Donald Trump‘s top trade officials met their Chinese counterparts in London on Monday, with Treasury Secretary Scott…
