Gartner predicts surge in AI-powered public services
Globally, governments are rapidly deploying AI agents to automate public services. (Image source: 123RF) At least 80% of governments will deploy artificial intelligence (AI) agents to automate routine decision-making, enhancing efficiency and service delivery by 2028. This is according to market research firm Gartner, which highlights a growing shift toward digital governance, where AI-powered systems…
