SA’s digital future at risk amid growing cloud, AI skills gap

SA’s digital future at risk amid growing cloud, AI skills gap

Digital transformation outpaces talent supply, forcing local companies to upskill internally. (Image created via ChatGPT) The South African education system’s inability to sufficiently equip students for a technology-driven economy is among the key factors that have intensified the country’s IT skills crisis. This is the sentiment shared by industry pundits from training providers and business…

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Africa: East Africa Joins Forces to Bridge Vaccine Gap, Fortify Health Security

Africa: East Africa Joins Forces to Bridge Vaccine Gap, Fortify Health Security

Determined to reduce reliance on imported medicines and better prepare for future pandemics, East Africa is strengthening regional collaboration to boost health security and accelerate local production of vaccines and other critical health products. Regional health leaders, policymakers, academics, and industry representatives convened in Kigali on February 25-26 for the Conference of Partners of the…

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The gap between AI hype and CX reality is widening

The gap between AI hype and CX reality is widening

Tech companies are under intense pressure. Renewals are harder to secure, customers expect instant solutions and AI-native competitors are moving fast. Customer experience and customer success teams are tackling more complex interactions than ever – whilst being told to do more with less. Yet, according to the latest CallMiner CX Landscape Report, a paradox is…

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Africa: East Africa Joins Forces to Bridge Vaccine Gap, Fortify Health Security

Africa: Bridging the Capital Gap – Strategic Public-Private Partnerships Invest in Young Agri-Entrepreneurs

Nairobi — The global aid system is crumbling amidst chronic underinvestment in rural areas, posing a systemic threat to food systems everywhere. With 1.3 billion young people in the world today – the largest generation in history, and nearly half of them living in rural areas – investing in their entrepreneurial potential is key. Speaking…

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AI scaling gap slows Africa’s digital transformation

AI scaling gap slows Africa’s digital transformation

Africa’s CEOs are optimistic but slow to scale artificial intelligence. (Image created using GenAI via ChatGPT) African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments. This is one of the key…

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SA tech graduates arrive in jobs unprepared as skills gap widens

SA tech graduates arrive in jobs unprepared as skills gap widens

South African companies are paying to train newly hired tech graduates because universities are not supplying the digital skills employers need. As employers continue to shift hiring towards proven skills and certifications, pressure is mounting on education and training providers to respond faster. That’s according to industry experts, including Hloni Mokenela, MD of Africa Analysis…

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