experimentation

Stop AI experimentation: Pilots are avoiding the real work

eriinfo.com4 days ago012 mins

Lungile Mginqi, digital transformation strategist. Artificial intelligence (AI) adoption is already widespread. AI transformation is not. The difference is whether leadership is prepared to redesign real work, take people through the change and build the capability to operate AI safely at scale. Enterprise AI experimentation has become a form of avoidance. AI excitement has done…

Absa shifts from agentic AI experimentation to execution

eriinfo.com1 year ago06 mins

Absa chief digital officer Subash Sharma. (Photograph by Lesley Moyo) Absa is increasingly deploying agentic artificial intelligence (AI) capabilities, and has upgraded its AI virtual assistant, Abby. The big-four bank’s digital future was unveiled yesterday during its inaugural Digital AI Conference in Sandton, Johannesburg, to industry stakeholders and media. Chief digital officer Subash Sharma said…