Absa shifts from agentic AI experimentation to execution
Absa chief digital officer Subash Sharma. (Photograph by Lesley Moyo) Absa is increasingly deploying agentic artificial intelligence (AI) capabilities, and has upgraded its AI virtual assistant, Abby. The big-four bank’s digital future was unveiled yesterday during its inaugural Digital AI Conference in Sandton, Johannesburg, to industry stakeholders and media. Chief digital officer Subash Sharma said…