As governments across the Global South move from pilot projects to real-world deployment of artificial intelligence, experience is becoming more valuable than ambition. For Nakul Jain, Managing Director and CEO of Wadhwani AI Global, India’s long engagement with AI in public systems offers practical lessons for countries such as Rwanda. Speaking to The New Times,…
Access to stable, reliable, high-speed internet is crucial to participating in the modern economy. Although fibre connectivity offers the highest speeds and reliability, fibre penetration rates unfortunately remain relatively low in South Africa, leaving many would-be customers wanting. Vox recently launched Kiwi, a wireless connectivity solution promising a fibre-like experience with speeds of up to…
Small businesses don’t fail because they don’t work hard. They fail, plateau, or stay “small” because they run out of repeatable growth. One of the most underestimated blockers to scale is customer experience for small businesses, yet it is also one of the least measured drivers of growth. Often in the SME world, CX is…
Customer experience design. (Image: Kohde) Customers can and will judge your entire business from a single interaction. One missed phone call or sharp e-mail reply from a team member who is distracted or pressed for time can quickly become the only story your customer remembers (and shares) about you externally. We don’t intend it that…
KnowBe4, the world-renowned platform that comprehensively addresses human and agentic AI risk management, today announced it has earned several prestigious workplace awards in Q4 2025. These include Great Place to Work Certifications across 11 countries, recognition on Computerworld’s 2026 Best Places to Work in IT list, and honors from Top Workplaces and America’s Most Loved…
The opening ceremony marked the starting point of TECNO’s AFCON “Power Your Moment” campaign, welcoming invited clients, guests, and partners as the tournament officially began. From the same day, the brand opened its physical spaces to the public, shifting from a symbolic brand moment to hands-on consumer engagement. This approach enables TECNO to stay connected…
Fred Zhou, CEO of Honor South Africa. (Photograph by Lesley Moyo) Honor wants to move from being a handset maker to becoming a leading AI-enabled device business. According to Fred Zhou, CEO of HONOR South Africa, the start of this journey is all about delivering intelligent AI handsets. “For so many, these mobile devices are…
PartServe site gets major upgrade. PartServe Channel Support, which positions itself as a leading distributor and service partner for IT parts and consumer electronics, is proud to announce the launch of its newly redesigned website, set to go live on 5 November 2025 at www.partserve.co.za. The new site represents a major upgrade in both functionality…
Hybrid work has made cross-platform collaboration the norm, yet most bring-your-own-device (BYOD) solutions haven’t kept pace. They remain a limited, single-user experience. Sure, they deliver audio and video through the room device, but only the laptop user is in control. Collaboration quickly devolves into a frustrating game of plugging and unplugging cables, slowing down ideas…
OpenAI has officially launched its new AI-powered web browser, ChatGPT Atlas, marking its latest effort to challenge Google in the core area of web interaction and search. The browser was unveiled during a livestreamed demo, following a mysterious teaser earlier in the day. Read: Bandwidth Blog & Smile 90.4FM Tech Tuesday: WhatsApp in-app translation! ChatGPT…
